Author: Wager, Karen A.; Lee, Frances Wickham; Glorioso, Robert; Bergstrom, LuAnne

Source: Journal of AHIMA

Publication Date: June 1999

When Spring Garden Family Practice (SGFP) in York, PA, converted from paper records to an electronic medical record (EMR) four years ago, the medical director wanted his staff to work smarter, not harder.

The staff's productivity was impaired by sorting through tons of paper....