Working Smarter, Not Harder, in a Family Practice
Author: Wager, Karen A.; Lee, Frances Wickham; Glorioso, Robert; Bergstrom, LuAnne
Source: Journal of AHIMA
Publication Date: June 1999
When Spring Garden Family Practice (SGFP) in York, PA, converted from paper records to an electronic medical record (EMR) four years ago, the medical director wanted his staff to work smarter, not harder.
The staff's productivity was impaired by sorting through tons of paper....