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Managing Knowledge Workers

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: March 2004


Many were caught by surprise last October when the San Francisco Chronicle ran a story about a disgruntled medical transcriber from Pakistan who threatened to release confidential patient data if she did not get paid.1 When the full story was revealed, we learned that the University of Califor....

Health Information Security: Revisiting the 80/20 Rule

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: February 2004


One of the most useful lessons I learned while working in healthcare quality improvement was the Pareto Principle, often referred to as the 80/20 rule. The concept is that in any endeavor, 20 percent of something is always responsible for 80 percent of the results.

This phenomenon i....

E-HIM: a "Glocal" Challenge

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: January 2004


The US is embarked on a public works agenda as major as highways, water works, and electrical grids. This same agenda is being pursued around the world in many developed and developing countries. It is a worldwide project to design and implement electronic health information systems. As HIM pr....

Data Quality: Part of the e-HIM Agenda

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: November 2003


This has been another remarkable year for advancing HIM issues and the HIM profession. Programs to improve patient safety through information solutions have gone from the drawing board to demonstration projects. On April 14, the HIPAA privacy rule went into effect across the US. In July, the se....

Redefining the Boundaries of HIM

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: October 2003


Health information management is an extraordinarily versatile discipline. Our work force research confirms that the field currently spans nearly 40 different work settings and more than 100 unique job titles.1 In addition, AHIMA’s e-HIM task force identified new roles relating to manageme....

Patients' Perspective: a Growing Information Gap

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: September 2003


For a moment, forget that you are a health information manager. Instead, think of yourself as a person seeking healthcare. Are you frustrated when you have to repeat medical history information when you visit a specialist in your clinic? Do you search for lab results jotted on the back of an e....

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