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Lessons Learned from an Electronic Health Record Downtime

Author: Coffey, Patricia S; Postal, Susan; Houston, Susan M; McKeeby, Jon W

Source: Perspectives in Health Information Management

Publication Date: July 2016


Abstract


Unexpected downtime of an electronic health record (EHR) system poses a risk to patient safety and can result in loss or compromise of data. This article reviews a downtime of the National Institutes of Health Clinical Center EHR system and presents the methodology of the....