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360-Degree Performance Appraisals

Author: Spath, Patrice L.

Source: Quality Resource (newsletter)

Publication Date: May 02, 2001

Typically performance appraisals have been limited to a feedback process between employees and supervisors. However, an increased focus on teamwork, employee development, and customer service has shifted the emphasis of performance appraisals. Many sources are now being used to evaluate emplo....

AHIMA and Diversity Management

Author: AHIMA

Source: AHIMA

Publication Date: 2001

The American Health Information Management Association's (AHIMA) members are increasingly diverse, not only in their professional roles, but also in their ethnic, racial, and social backgrounds. Thus, AHIMA's members reflect the changing profile of the health service workforce. Today, more than....

Are Report Cards Measuring Up?

Author: Spath, Patrice L.

Source: Journal of AHIMA

Publication Date: November 2000

Healthcare report cards have been in existence for more than 10 years. Have their efforts
to measure and compare performance made a difference? This article looks at the state
of the art.
In the late 1960s, researchers in Maine decided to study the use of healthcare services....

Art and Science of Project Management

Author: Seidl, Patricia

Source: Journal of AHIMA

Publication Date: June 2003

Completing a project successfully requires far more than a handful of meetings and a checklist. Project management is a process in itself—one that can ensure a positive outcome. Learn more from our expert.
Anyone who has ever sat in traffic due to road construction or witnessed the s....

Assessing Privacy Risk in Outsourcing

Author: Davino, Margaret

Source: Journal of AHIMA

Publication Date: March 2004

Healthcare providers can outsource transcription, but they can’t outsource their obligation to safeguard privacy. Here’s how to minimize risk.
Healthcare providers are faced with multiple pressures, many of them financial. The need for management to meet financial constraints....

Best Practices: What Works

Author: Carrier, Danielle

Source: Journal of AHIMA

Publication Date: July 1999

Medical record accuracy, record completion time, physician satisfaction—all of these are indicators of how well an HIM department is performing. The findings of a UHC benchmarking study may point the way to best practices that can be shared and adapted.


Bibliography of Diversity Resources

Author: AHIMA Diversity Task Force

Source: AHIMA bibliography

Publication Date: 2001

Diversity Organizations

American Association of Medical Colleges—The Healthcare Professionals for Diversity coalition is coordinated by the Association of American Medical Colleges, and dedicated to educating both health professionals and the general public about the importance of di....

Clinic EHR Streamlines HIM Department

Author: Hagland, Mark

Source: Journal of AHIMA

Publication Date: March 2003

Is your clinic or medical group thinking about implementing an EHR? Plan for plenty of changes—in staffing, processes, and the delivery of care. Here, learn how a variety of clinics weathered the conversion.

When the Mayo Clinic in Scottsdale, AZ, planned to open a new hospital....

Closing the Knowledge Gap with E-learning

Author: Vukovljak, Lana

Source: Journal of AHIMA

Publication Date: June 2002

Are high costs and potential downtime preventing your staff from receiving much-needed training? E-learning offers more than a solution to these concerns: it’s a better way to learn.
In this article, find out how e-learning works and how to implement an e-learning program in your or....

Coder Education: Will Demand, Will Deliver

Author: Carol, Ruth

Source: Journal of AHIMA

Publication Date: July 2004

As the bar rises for coding, healthcare organizations require more education from coders—and they are willing to deliver it, too.
The bar has always been high for mdical coding, but recent years have seen it boosted higher. As a result, healthcare organizations need more from code....

Coders Wanted, Experience Required

Author: Scichilone, Rita A

Source: Journal of AHIMA

Publication Date: September 2006

A recent AHIMA survey confirms a critical need for qualified clinical coding professionals. It also reveals the high value employers place on experience and credentials.

Opportunities abound for skilled coders throughout the US-particularly in the Southwest-but candidates need demon....

Coding on the Home Front

Author: Zeisset, Ann M.

Source: Journal of AHIMA - Coding Notes

Publication Date: April 2002

Recently, a group of coders participated in a survey about their day-to-day experiences as remote, or at-home coders. The survey asked a series of questions related to the positives and negatives of coding at home versus coding in the more traditional office setting. Below is a summary of the....

Creating a Diverse HIM Work Force

Author: Moczygemba, Jackie; Welborn, Ruth B.

Source: Journal of AHIMA

Publication Date: January 2001

Increasing information technology, external billing audits, and federal legislation continue to heighten the demand for HIM professionals. At the same time, there's a critical need for improved cultural diversity in the allied health professions. To tackle both these issues, the HIM p....

Designing Effective Training

Author: Duggan, Christina Mayer

Source: Journal of AHIMA

Publication Date: June 2005

Creating a successful training program begins with asking the right questions and taking time on the plans, as one expert testifies.
Imagine sitting at your desk. The phone rings. It's your boss. You've just been tasked with an electronic health record (EHR) training initiative inv....

Dial T for Training: Work Force and the EHR

Author: AHIMA

Source: AHIMA Advantage

Publication Date: June 2006

What’s that sound? It could be your cell phone ringing…but it’s really a reminder to update your technology skills. Here’s the connection: Your cell phone may have the latest bells and whistles, but do you know how to use them? Likewise, are you a proficient user of the....

Dictating for Dollars: Is It for You?

Author: Burrington-Brown, Jill

Source: Journal of AHIMA

Publication Date: April 2004

Even with increasingly automated systems, the dictation of discharge summaries in a timely manner is still an issue. Some managers report that physicians are requesting hospitals provide them relief by allowing them to hire nurses, physician assistants, or HIM professionals to dictate the disc....

Don’t Deny the Denials: Experts Recommend Implementing a Strong Claims Denial Strategy to Offset ICD-10-based Coder Productivity Loss

Author: Eramo, Lisa A

Source: Journal of AHIMA

Publication Date: June 2014

As organizations prepare for the implementation of ICD-10-CM/PCS next year, many are looking for creative strategies to mitigate anticipated decreases in coder productivity that will come with the switch. Some are ramping up education, others hiring additional staff members or implementin....

Do You Need an ASP ASAP?

Author: Sheridan, Colin

Source: Journal of AHIMA

Publication Date: September 2001

Is your organization looking at the possibility of using an application service provider (ASP)? If so, here are some things you should know about making that decision, selecting a provider, and negotiating a contract.
Is your organization working to improve its financial position by reducing e....

Editorial: The Need for Mentoring and Training

Author: Brownfield, Cathy

Source: CodeWrite

Publication Date: October 2015

The current demand for coders is extremely high, making it more important than ever for new coders to enter our industry. Many of us are asked, "How do I get into coding?" We then see posts on message boards from students who just graduated saying they can't find a job because they ha....

Ensuring Remote Coding Compliance

Author: Comfort, Angie

Source: Journal of AHIMA - Coding Notes

Publication Date: April 2012

More and more HIM department managers are turning to remote coding. However, before implementing this staffing model, managers must answer several questions regarding the privacy and security of patient information, including:
What are the compliance risks?
How will privacy and secu....

Establishing an HIM Clerk Orientation Program

Author: Hughes, Gwen

Source: Journal of AHIMA

Publication Date: September 2000

Once you have hired the right candidate for your vacant position, it's time to orient and train. When I had access to a plethora of qualified candidates, managed a department with infrequent turnover, and employed credentialed staff who were all cross-trained to handle other positions....

Evaluating Workplace Ergonomics Has Benefits For All

Author: Kuehn, Lynn

Source: Brief Encounter

Publication Date: August 02, 1998

Ergonomics is the study of the relationship between the worker and the work environment. It is more commonly thought of as designing (or redesigning) the work environment to meet the needs of the worker.
This designing of the work environment is vitally important to all companies. Cumul....

Evolution of HEDIS: 3.0 and Beyond

Author: Rulon, Vera; Sica, JoAnn

Source: Journal of AHIMA

Publication Date: June 1997

History of HEDIS
Employer Issues Leading to HEDIS
The Health Plan Employer Data and Information Set (HEDIS) is a set of standard performance measures designed to provide purchasers and consumers with the information they need to compare the performance of managed healthcare plans.....

Get Ready for the HIPAA Olympics

Author: Cannon, Jeanne

Source: Journal of AHIMA

Publication Date: March 2003

HIPAA compliance might be one of the biggest challenges of the decade for covered entities—and not only because of all the new requirements. Simply reading and interpreting the regulations has proven to be a monumental task. So how can a HIPAA team leader make staff enthusiastic about lea....

Getting the Next Generation to Work for You

Author: Willner, Jordana

Source: Journal of AHIMA

Publication Date: March 1999

Your entry-level job applicants resemble the teenyboppers on MTV. Your youngest employees look like your children. The media's hype about an apathetic, short-attention-spanned new generation causes you to doubt the abilities of your "twenty-something" workers.


Globalization of Medical Transcription Services

Author: Hurley, Brenda J.

Source: AHIMA Convention

Publication Date: October 15, 2004

Over my 30-plus years in the medical transcription industry, I have seen plenty of changes. I can remember sitting in the basement of a hospital with my typewriter trying to decipher the words recorded on a blue plastic belt with grooves similar to a phonograph record. Slowly, technology found....

Health Information Management Improving the Revenue Cycle: Practical Applications for Acute Care Facilities

Author: Curtis, Elizabeth; Osborn, Carol E.; Maxim, Dorothy

Source: AHIMA Convention

Publication Date: October 21, 2005


The broad ownership of the revenue cycle within a healthcare organization complicates management. In any healthcare setting, the revenue cycle consists of a complex set of processes that involve multiple departments coordinating reviews of multiple monitors to ensure a health....

Helping Star Performers Shine

Author: Hjort, Beth M.

Source: Journal of AHIMA

Publication Date: February 2001

Cost containment and reduced employee benefits in the healthcare industry, combined with sustained low unemployment rates, make retaining star employees a bigger challenge than ever. Estimated turnover costs can be between $10,000 and $40,000 per individual. And then there's the rippl....

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