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Consumer Opinions of Health Information Exchange, e-Prescribing, and Personal Health Records

Author: Cochran, Gary L; Lander, Lina; Morien, Marsha; Lomelin, Daniel E; Brittin, Jeri; Reker, Celeste; Klepser, Donald G

Source: Perspectives in Health Information Management

Publication Date: 2015


Abstract


Background—Consumer satisfaction is a crucial component of health information technology (HIT) utilization, as high satisfaction is expected to increase HIT utilization among providers and to allow consumers to become full participants in their own healthcare management.<....

How to Make Healthcare More Consumer-Centric

Author: Tremlett, Janie

Source: Journal of AHIMA - website

Publication Date: September 2015



The conversation in healthcare is shifting from “patient engagement” to “consumerism.” This changing lingo indicates a new mental model—a new approach to thinking about patients as consumers and to delivering a healthcare experience as consumer-centric, just like many other industries. Dra....

Mastering the Inbox Information Era: Patient-Generated Data and Mobile Health are Changing the Management of Health Information

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: September 2015



When Melissa Ziller’s daughter was diagnosed with type 1 diabetes three months before her third birthday, Ziller grappled with all the usual worries that come with the diagnosis. Chief among them was pricking her toddler’s fingers multiple times per day to test her glucose levels. Shortly....

Patient Engagement Roles Emerging in Healthcare

Author: Millen, Michelle

Source: Journal of AHIMA

Publication Date: September 2015



The discharge nurse asked Anna, a 70-year-old female recovering from a cholecystectomy, “Do you have any questions? Are the discharge instructions clear?” and added “You need to follow up with your doctor in two weeks and call them if you begin to feel worse.” Anna was overwhelmed by all....

HIM Best Practices for Engaging Consumers in Their Overall Healthcare

Author: Kadlec, Lesley; Kirby, Annessa; Shaffer, Heidi; Warren, Paula

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: September 2015


As a nation, the United States has been focused heavily on engaging consumers in their overall health and wellness. This has been propelled by federal initiatives such as the “meaningful use” Electronic Health Record (EHR) Incentive Program, mandated clinical quality measures based....

Partnering with Patients in Their Healthcare

Author: Gordon, Lynne Thomas

Source: Journal of AHIMA

Publication Date: September 2015



Sometimes the way to measure how far you’ve come is to look back at where you’ve been. With all the discussion of consumer engagement in healthcare these days, I like to look back at one of AHIMA’s earliest ideas about how HIM’s role might evolve with regard to work....

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