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Managing Care, Managing Change, Managing Information

Author: Dunham, Larry

Source: Journal of AHIMA

Publication Date: April 1998


Under managed care, information is often required on a longitudinal—not an episodic—basis. As a result, we need to rethink our approach to data storage and use. The author identifies ways to look at the demand for data in a managed care environment and shows how process as....

ORYX and Other Elusive Quality Animals

Author: Rhodes, Harry B.

Source: Journal of AHIMA

Publication Date: June 1998


Edward I. Koch, former mayor of New York City, is known for asking, "How am I doing?" Koch, of course, was speaking of the positive progress of his administration. But he could have just as easily been talking about the state of performance measurement in healthcare today. Even though quality....

Benchmarking Project Harvests Ideas for Network

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: November 1998


It started as a simple benchmarking project. But when Patricia Rhodes, RRA, Carol Keller, MPA, and their team finished, the project had taken them across the country, opened up lines of communication with staff members at nine other facilities, and helped them improve their....

Benchmarking a World-class Image

Author: Dixon-Lee, Claire

Source: Journal of AHIMA

Publication Date: February 1999


This time of year may find us longing for a chair by a cozy fireplace or lounging on a sunny beach. When we find time for reflection, it's good to periodically reflect on ourselves and the image that we project as HIM professionals.

Authority Robert Camp defines benchmarki....

Benchmarking with National ICD-9-CM Coded Data

Author: Osborn, Carol E.

Source: Journal of AHIMA

Publication Date: March 1999


As HIM professionals, we want to be assured that we are providing the highest quality data for reimbursement and research purposes. We can review coded data internally, but this does not give us a clear picture of the total information that is being submitted to the Health Care Financing Admin....

Benchmarking For a Burst of Creative Thinking

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: May 1999


It is precisely when an old paradigm crumbles and the new one is not yet in place that we get great bursts of creative thinking."1 I'm convinced that this is such a moment for HIM.

The old paradigm of a static, facility-bound record is, unfortunately, still the norm,....

Home Health Balancing Act

Author: Sourapas, Joan

Source: Journal of AHIMA

Publication Date: May 1999



What does a home health agency have in common with a typical Fortune 500 company? Though their activities and goals may differ, both organizations can benefit from the use of the balanced scorecard approach to measuring and enhancing performance.

Since Harvard professo....

Productivity: How Do You Measure Up?

Author: Lorence, Daniel P.

Source: Journal of AHIMA

Publication Date: May 1999



Previous issues of the Journal of AHIMA, along with other health information publications, have featured examples of benchmarking and best practices, describing how healthcare organizations use the process of benchmarking to identify the "best in class" achievements for a given organ....

Boosting Efficiency in Home Health Record Systems

Author: Abraham, Prinny

Source: Journal of AHIMA

Publication Date: April 2000


The growing pains of the past decade have led to medical record backlogs and record retrieval crises for many home healthcare agencies. These problems have pushed more than one agency director into enlisting the skills of an HIM professional to evaluate the medical record systems in pl....

Journal Q&A (11/00)

Author: AHIMA Professional Practice Team

Source: AHIMA Q and A

Publication Date: November 02, 2000

Q: Where can I find a benchmark for coding accuracy?
A: It's difficult to establish an industry standard for coding accuracy because accuracy is measured differently in every facility. Some facilities compute their accuracy rate by taking the number of correctly coded records and divi....

Managing More Effectively Using an HIM Spreadsheet

Author: Hughes, Gwen

Source: Brief Encounter

Publication Date: April 02, 2001


One of the things I found particularly difficult about managing 100 entry-level people at 19 sites was tracking incoming work, backlogs, and staffing. Without this information it was difficult to make the appropriate adjustments, and to separate fact from fiction when physicians complained. As....

Putting Productivity Plans to Work

Author: Dunn, Rose T

Source: Journal of AHIMA - Coding Notes

Publication Date: October 2001




This is the last in a series of three "Coding Notes" articles addressing productivity measurement and incentive plans for coding professionals. The April Journal of AHIMA (vol. 72, no. 4) article discussed the general principles of developing facility-specific productivity m....

Statewide Data Systems: Entering a New Era

Author: Love, Denise

Source: Journal of AHIMA

Publication Date: November 2001




Statewide data systems are the mainstay of many state and federal data systems and of many quality assessment, research, and policy initiatives. The author gives an overview of the different kinds of systems available and looks at opportunities for growth in the future, as well as for....

Turning Production Data into Management Tools

Author: Dunn, Rose T

Source: Journal of AHIMA

Publication Date: October 2002


Staring down another backlog in your HIM department? Use routine data collection activities to strengthen your case for additional staff, increased budget dollars, or an incentive program.
Daily challenges in an HIM department include increasing workloads and accumulating backlogs withou....

Web FAQ

Author: AHIMA Professional Practice Team

Source: AHIMA Q and A

Publication Date: October 2002

I am looking for productivity standards for health information management (HIM) functions in an acute care facility. Where can I obtain these?
Organizational nuances and practice differences generally require organizational customization to achieve optimal productivity standards. Variances in....

Clinical Coding Internationally: A Comparison of the Coding Workforce in Australia, America, Canada, and England

Author: McKenzie, Kirsten; Walker, Sue; Dixon-Lee, Claire; Dear, Gareth; Moran-Fuke, Judy

Source: IFHRO Congress | AHIMA Convention

Publication Date: October 15, 2004

Introduction

Recently, researchers in Australia, America, England, and Canada have conducted national surveys of clinical coders in their respective countries. In Australia in 2002, the National Centre for Classification in Health (NCCH) in collaboration with the Health Information Manag....

New Focus on Process and Measure: Raising Data Quality with a Standard Coding Workflow and Benchmarks

Author: Wilson, Donna D; Hampton-Bagshaw, Kim; Jorwic, Therese M; Bishop, Jean; Giustina, Elizabeth

Source: Journal of AHIMA

Publication Date: March 2008




Establishing a standard coding workflow that incorporates continuous improvement and creating performance benchmarks is key to improving the quality of coded data.



HIM professionals who assign codes or manage coded data take responsibility for translating clinical....

Role of Data Analysis in Revenue Cycle Improvement

Author: White, Susan E

Source: AHIMA Convention

Publication Date: September 27, 2010

Introduction

Data analysis techniques are becoming increasingly important for HIM professionals. The application of relatively simple and straightforward data analytics can identify significant opportunities for improvement in the revenue cycle. Traditional chart audits can be enhanced b....

Success with Speech Recognition

Author: Clawson, Cathy

Source: AHIMA Convention

Publication Date: September 28, 2010


Introduction: Since Mountain States Health Alliance implemented the Dolbey Speech Recognition platform in October 2007; gains in productivity, decrease in outsourcing, and financial savings have confirmed the successful implementation of this technology.
Background/History: Mountain Sta....

Strategies for Remote Coding Success: Remote Coding Program Helps Norman Regional Retain Quality Coders

Author: Miller, Amy; Ridpath, Debra

Source: Journal of AHIMA - Coding Notes

Publication Date: October 2010


Remote coding is helping organizations attract and retain experienced coding professionals at a time when highly skilled coding professionals are in short supply. Successfully implementing a remote coding program requires that facilities have their entire clinical documentation online and qual....

Measuring True Productivity

Author: Nichols, Cindy

Source: AHIMA Convention

Publication Date: October 02, 2011

Introduction

For context, HCA is the nation’s leading provider of healthcare services, composed of locally managed facilities that include 163 hospitals and 105 freestanding surgery centers in 20 states and England. Our mission statement is “Above all else, we are committed to....

Preparing for ICD-10- CM/PCS Implementation: Impact on Productivity and Quality

Author: Stanfill, Mary H; Hsieh, Kang Lin; Beal, Kathleen; Fenton, Susan H.

Source: Perspectives in Health Information Management

Publication Date: July 2014


Abstract


Coding productivity is expected to drop significantly during the lead-up to and in the initial stages of ICD-10-CM/PCS implementation, now expected to be delayed until October 1, 2015. This study examined the differences in coding productivity between ICD-9-CM and ICD-10-....

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