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Standing Out in a Noisy World

Author: Chenoweth, Ann

Source: Journal of AHIMA

Publication Date: April 2017

Many influential thought leaders have come to realize there are three foundational elements to getting your ideas understood and appreciated: social proof, which gives people a reason to listen to you; content creation, which allows them to evaluate the quality of your ideas; and your netw....

How to Lead Your Organization in Compliance, Ethics, and Customer Service: Health Information Management Professionals Can Help Organizations Create a Culture of Compliance

Author: Burton, Ben

Source: Journal of AHIMA

Publication Date: August 2014

Today’s healthcare organizations must field a constant bombardment of both new and evolving regulations that dictate how, when, or where patients may receive care. The changing regulatory landscape—combined with the fact that the government is recovering $16 for every dollar spent to comb....

How Can I Help You? Top 10 Customer Service Tips for HIM Professionals

Author: Aschettino, Lucia; Birnbaum, Cassi L; Crocker, Janice; Grebner, Leah A.; McNicholas, Faith C.

Source: Journal of AHIMA

Publication Date: May 2013

Health information management (HIM) best practices state that it is important for HIM professionals to focus not just on the information but also on internal and external customers. Customers have varied, and ever-changing, needs that must be met by HIM professionals. Both internal and ext....

Communication with a Side of Encouragement, Please: Effective Communication Strategies for a Smooth CDI Program implementation Transition

Author: Flood, Diana

Source: Journal of AHIMA - Coding Notes

Publication Date: June 2012

Clinical documentation improvement (CDI) programs are spreading rapidly across the United States-and for good reason. They help facilities improve the level of documentation that goes into the patient medical record, leading to fewer errors and an overall improvement for continuity of care. Bu....

Articulating the Value of HIM

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: January 2010

What more can you do to earn that coveted seat at decision-making tables in your organization? As directors and managers of health information services, you are responsible for valuable information assets, including their accuracy, compliance, access, and use. Yet organizations continue to pla....

Tips for Trainers

Author: Dimick, Chris

Source: Journal of AHIMA

Publication Date: September 2007

The time had come in the physicians’ meeting to discuss HIM issues, and Wilson was in charge of bringing the room up to speed.

Wilson, then the coding quality manager at Charleston, SC-based Roper St. Francis Healthcare, was new to public speaking and training. For a moment,....

Month of Celebrations: AHIMA and CoP Helping HIM Professionals

Author: AHIMA

Source: AHIMA Advantage

Publication Date: November 2003

AHIMA is celebrating two important anniversaries this month-the 75th anniversary of our organization's founding and the second anniversary of the Communities of Practice (CoP). One marks our long, historic tradition and the other looks ahead to the exciting future. But they are really part of t....

Team Building by "Colors"

Author: Stern, Michele

Source: AHIMA Convention

Publication Date: October 21, 2003


Classifying individuals according to four main personality types is not a new idea. The physician Hippocrates described four dispositions or temperaments- holeric, phlegmatic, melancholic and sanguine- as long ago as the fifth century B. C. Eastern astrologers devised a....

New Job? More Money? Negotiating Pays Off

Author: Kaplan-Quinn, Genia

Source: Journal of AHIMA

Publication Date: June 2003

It’s true: everything is negotiable. How do you get your kids to eat their broccoli or your spouse to pick up his or her dirty socks? These everyday victories are achieved through the process of negotiation: we decide what we want, we plan the best way to approach the situation, we ask fo....

Softer Skills Key to Leadership Position

Author: LeBlanc, Madonna M.

Source: Journal of AHIMA

Publication Date: June 2003

You landed the job. Your first day is a week away and you’ve left yourself enough time to recharge your batteries before jumping into a new adventure. To best position yourself for success as a new manager, think back to the human resources and personnel management courses you’ve tak....

Communicating Change with Style

Author: Helbig, Susan

Source: Journal of AHIMA

Publication Date: May 2003

With so many different types of changes occurring at so many different times in the work place, how does an HIM professional prepare the context for change? Context refers to both the circumstances in which change will occur and to those the change will affect, such as the HIM staff, administr....

Perfecting the Communication Process

Author: Burrington-Brown, Jill

Source: Journal of AHIMA

Publication Date: January 2003

Most of us do not think of communication as a process but rather as a talent or ability that only a few people possess. But when communication is considered a process, anyone can be an effective communicator.

The work of Stanford University computer science professor Terry Wino....

Communities of Practice Celebrates One-Year Anniversary


Source: AHIMA Advantage

Publication Date: October 2002

This month marks the one-year anniversary of AHIMA's Communities of Practice (CoP), the online networking tool designed exclusively for AHIMA members. Progress has been steady and encouraging: participation has increased, communities have formed, and new AHIMA leaders have emerged.

Communicating with Physicians: Something to Talk About

Author: Dunaway, M. Tray

Source: Journal of AHIMA

Publication Date: September 2002

Ask a physician: "Doctor, are your detailed history and physicals comprehensive?" Now ask: "Doctor, are your comprehensive history and physicals detailed?" Chances are, you'll get two affirmative replies. To a physician, detailed workups are comprehensive, and comprehensive workups are detaile....

Communities of Practice: Harnessing the Power of Knowledge

Author: Lane, Laura

Source: Journal of AHIMA

Publication Date: June 2002

AHIMA's Communities of Practice was designed with members's needs in mind: up-to-date industry news, links to helpful resources, and, most importantly, solutions and ideas from peers. Already, the CoP is an indispensable tool. Read how AHIMA members are making it work for them.
Imagine a....

Facilitator No Stranger to Cyberspace

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: June 2002

“Privacy and security are big issues for consumers. Many e-health sites are not covered by HIPAA, so even though they think they don’t need privacy and security, we need to make them aware of it. We need to work with organizations to make sure data collected by health sites or by In....

Managing Mergers: The Middle Manager Time Trap

Author: Carlon, Sheila

Source: AHIMA Convention

Publication Date: October 10, 2001

Healthcare today is in turbulent times. Costs are rising at an alarming rate, insurance premiums are unaffordable for many, and government regulations, technology, and research bring change more quickly than the average healthcare organization can manage.

Managing within the....

Getting to the Same Page--Effective Communications


Source: AHIMA Advantage

Publication Date: August 2000

Most HIM professionals depend on interactions with others—medical staff, insurance companies, information systems pros, and other areas—to get their jobs done. That's why good communications skills aren't just important, they're essential for success.
A recent article in the New....

Yours, Mine, and Ours

Author: Skurka, Margaret A.

Source: Journal of AHIMA

Publication Date: May 2000

Newspaper columnists spend plenty of time writing about problems in our society, trying to understand who's responsible for social ills and how they can be fixed. How does this relate to AHIMA? I believe that we can ask the same type of questions about some of the problems our professi....

Don't Wish for It, Work for It


Source: Journal of AHIMA

Publication Date: March 2000

Your accomplishments in your career and in your personal life have been possible because you've worked for them—not just wished for them. The same can be said about AHIMA as we've accomplished agenda and vision items over the past years.

We have numerous goals for 200....

Exploring New Territory


Source: AHIMA Advantage

Publication Date: February 2000

How far have we come? Where are we going next? As HIM enters a new era, a look back at Vision 2006 accomplishments reveals solid progress for the profession. As for where we're going next, get ready to cover new ground.

You won't need an SUV or any special equipment to go on AHIMA's....

Building Collaborative Relationships

Author: Fletcher, Donna M.

Source: Journal of AHIMA

Publication Date: November 1999

Is work "falling through the cracks" between your department and another? Are you not getting information from peers that you need for your job? Is there "friction" between you and your peers? If you answered "yes" to any of these questions, the process of building collaborative re....

Influence: Making Things Happen

Author: Pavoni, Mary Mike

Source: Journal of AHIMA

Publication Date: May 1999

Scenario: You are an HIM professional who is working on a project with a room full of colleagues. Suddenly, one of the team members is asked to attend another meeting. Upon returning, this person announces that he was selected to lead a reengineering design team and needs to select h....

Networking: Your Pathway for Career Growth


Source: AHIMA Advantage

Publication Date: November 1998

Networking can be one of your most powerful professional tools -- and once you get started, it's amazingly simple.

When Karen Mathias, RRA, made the shift from the hospital setting to an outpatient clinic last December, the change meant that she had to learn many new HIM strategies a....

Communication Skills: Keys to Your Success


Source: AHIMA Advantage

Publication Date: August 1998

Are you an effective communicator? It's one of the most essential job skills in the workplace -- and just as important as any technical training.

Meetings and memos, lunches and presentations, water cooler gossip and e-mail. Although it takes many forms, we communicate with colleague....

Your Resume: A Checklist for Today's Trends

Author: Ellie, Perry E.

Source: Journal of AHIMA

Publication Date: January 1997

Does your resume work for you?

As the owner of a recruiting firm specializing in health information management, I critique hundreds of resumes each year. By employing the common sense ideas in this article you can enhance your resume, find the work of your dreams, and ch....