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Month of Celebrations: AHIMA and CoP Helping HIM Professionals

Author: AHIMA

Source: AHIMA Advantage

Publication Date: November 2003


AHIMA is celebrating two important anniversaries this month-the 75th anniversary of our organization's founding and the second anniversary of the Communities of Practice (CoP). One marks our long, historic tradition and the other looks ahead to the exciting future. But they are really part of t....

How Can I Help You? Top 10 Customer Service Tips for HIM Professionals

Author: Aschettino, Lucia; Birnbaum, Cassi L; Crocker, Janice; Grebner, Leah A.; McNicholas, Faith C.

Source: Journal of AHIMA

Publication Date: May 2013



Health information management (HIM) best practices state that it is important for HIM professionals to focus not just on the information but also on internal and external customers. Customers have varied, and ever-changing, needs that must be met by HIM professionals. Both internal and ext....

Perfecting the Communication Process

Author: Burrington-Brown, Jill

Source: Journal of AHIMA

Publication Date: January 2003


Most of us do not think of communication as a process but rather as a talent or ability that only a few people possess. But when communication is considered a process, anyone can be an effective communicator.


The work of Stanford University computer science professor Terry Wino....

How to Lead Your Organization in Compliance, Ethics, and Customer Service: Health Information Management Professionals Can Help Organizations Create a Culture of Compliance

Author: Burton, Ben

Source: Journal of AHIMA

Publication Date: August 2014



Today’s healthcare organizations must field a constant bombardment of both new and evolving regulations that dictate how, when, or where patients may receive care. The changing regulatory landscape—combined with the fact that the government is recovering $16 for every dollar spent to comb....

Managing Mergers: The Middle Manager Time Trap

Author: Carlon, Sheila

Source: AHIMA Convention

Publication Date: October 10, 2001



Healthcare today is in turbulent times. Costs are rising at an alarming rate, insurance premiums are unaffordable for many, and government regulations, technology, and research bring change more quickly than the average healthcare organization can manage.


Managing within the....

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