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Handling Release of Information Over the Phone

Author: Hjort, Beth M.

Source: In Confidence (newsletter)

Publication Date: November 02, 2003


Q: Hospitals must have sensitive yet confidential policies for handling concerned family and friends with questions about loved ones within their facilities. How can a covered entity (CE) be confident about appropriate telephone release of information when it’s so difficult to validate a call....

Journal Q&A (9/03)

Author: AHIMA Professional Practice Team

Source: AHIMA Q and A

Publication Date: September 02, 2003

Q: Under HIPAA, how should covered entities respond to requests from public health officials who state that they need protected health information (PHI) to carry out their duties?

A: The privacy rule recognizes that PHI may be needed to respond to threats to public health, including the....

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