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HIM Service with a Smile

Author: Goethals, Colleen

Source: Journal of AHIMA

Publication Date: November 2005


As HIM professionals we encourage consumers to maintain personal health records. Are we ready to help them do it? Here’s a quick refresher on good customer service in the HIM department.
AHIMA’s Consumer Education Campaign encourages consumers to create and maintain their own....

Greater Urgency, Sharper Focus for PHRs

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: November 2005


Through its request for information, the Centers for Medicare and Medicaid Services (CMS) showed that it was exploring how its extensive claims and benefits data could be of value to Medicare and Medicaid beneficiaries and how, as the single largest healthcare purchaser in the US, it could he....

Image Marketing: Putting a Face on HIM

Author: AHIMA

Source: AHIMA Advantage

Publication Date: October 2005


A new fall television season has begun, and it's filled with the usual fearless crime investigators, efficient emergency room doctors, and gritty defense lawyers. But HIM flies under the public's radar and in many respects is harder to define than "finds the bad guys," "saves lives" or "defends....

Practice Toolkit: Occupational Health

Author: Jacobs, Ellen B.

Source: Journal of AHIMA

Publication Date: September 2005


Much has been written about the benefits of the personal health record (PHR) for patients, providers, and the public. However, employers have received less attention in the PHR literature. Employers have a great interest in keeping their employees healthy. Healthy employees cost less to insure....

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