Author: Grebner, Leah A.; Mikaelian, Raymound

Source: Journal of AHIMA

Publication Date: September 2015

Health information management (HIM) professionals are familiar with mobile health (mHealth) technologies from a provider perspective, but technology has provided the ability for healthcare consumers to also utilize mHealth to become more actively engaged in managing their personal healthc....

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: September 2015

When Melissa Ziller’s daughter was diagnosed with type 1 diabetes three months before her third birthday, Ziller grappled with all the usual worries that come with the diagnosis. Chief among them was pricking her toddler’s fingers multiple times per day to test her glucose levels. Shortly....

Author: Kadlec, Lesley; Kirby, Annessa; Shaffer, Heidi; Warren, Paula

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: September 2015

As a nation, the United States has been focused heavily on engaging consumers in their overall health and wellness. This has been propelled by federal initiatives such as the “meaningful use” Electronic Health Record (EHR) Incentive Program, mandated clinical quality measures based....

Author: Tremlett, Janie

Source: Journal of AHIMA - website

Publication Date: September 2015

The conversation in healthcare is shifting from “patient engagement” to “consumerism.” This changing lingo indicates a new mental model—a new approach to thinking about patients as consumers and to delivering a healthcare experience as consumer-centric, just like many other industries. Dra....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: December 2015

Obtaining access to one’s written or electronic medical records in a timely manner is one of the guarantees listed in AHIMA’s “Consumer Health Information Bill of Rights.” Yet, for one consumer, Amanda Michelle Jones, MS, AM, being on a first-name basis with medical records depa....

Author: Berkeley Research Group

Source: Journal of AHIMA - website

Publication Date: March 2016

This article is published in sponsorship with Berkeley Research Group (BRG).


As a recent initiative, a growing number of healthcare organizations are turning to OpenNotes as a strategy for addressing patient engagement shortcomings in the US healthcare system. Originally pion....

Author: AHIMA Work Group

Source: AHIMA toolkit

Publication Date: March 2016

The purpose of this toolkit is to provide guidance on the issues and challenges that should be considered when implementing a patient portal, such as the types of policies and procedures that will need to be put into place, workforce and consumer education and training, and the legal requirements and considerations that must be accounted for a successful portal implementation. Sample forms, portal use agreement, and patient portal FAQs are also included.

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: April 2016

It is a dark and stormy night at a mid-sized regional trauma center when an EMS team brings in a 30-year-old man who is suffering from a prescription narcotics overdose. The patient is conscious but disoriented when he arrives on a gurney. When he wakes up, his loved ones, dutifully at his....

Author: Labow, Kim

Source: Journal of AHIMA

Publication Date: August 2016

Interoperability and integration within the health IT landscape remain high priorities for providers, patients, and technology firms. Interoperability in health IT holds the promise of more satisfied patients, providers, and health information management (HIM) professionals. But approachi....

Author: Payne, Thomas H.; Beahan, Sally; Fellner, Jane; Martin, Dan; Elmore, Joann G

Source: Journal of AHIMA

Publication Date: August 2016

Patient Portals that allow viewing of clinical notes and hospital discharge summaries: the University of Washington OpenNotes implementation experience




Many healthcare organizations are striving to improve patient engagement by facilitating patient access to clin....