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Developing and Improving Project Management Skills

Author: Hilterbrand, Cynthia

Source: Journal of AHIMA

Publication Date: November 1997


What is project management? One usually thinks of a project as a group of milestones or phases, activities, or tasks that support an effort to accomplish something. And one usually thinks of management as the process of planning, organizing, controlling and measuring something.
What does....

From Plan to Performance: Implementing Change

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: February 1998


Healthcare restructuring is happening everywhere these days—and Barbara Siegel, ART, knows this firsthand. She has helped to implement a hospitalwide reorganization that has affected nearly all of the facility's 3000 employees.

Siegel, director of medical records at T....

Conscious Transformational Change in HIM Services

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: February 1998


The inevitability of HIM service restructuring is one of the fundamental tenets underlying AHIMA's Vision 2006. To thrive in an environment of dramatic healthcare industry restructuring and information technology explosion means that HIM services must change and we must learn to lead ....

Organizational Restructuring: One HIM Team's Approach

Author: Smith, Carol F.

Source: Journal of AHIMA

Publication Date: February 1998


Organizational restructuring offers a number of challenges -- and opportunities -- to employees. This article describes how members of one organization's HIM staff participated in a systemwide restructuring process, from planning to implementation to assessment of results.
Today's era o....

Makings of a Leader

Author: Blumenthal, Jane E

Source: Journal of AHIMA

Publication Date: July 1998




Generally, we do not give much thought to what qualities make up a leader until we are faced with a job interview or a promotion. While it may be easy to conjecture an image—whether tangible or larger than life—of someone who embodies our own definition of a....

Commitment to Change Creates New Opportunities

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: July 1998


If you want to be an agent of change, sometimes you must first change your own life. That's a lesson Debra Harris, MA, RRA, has learned.

Harris, director of health information services at Swedish Medical Center in Seattle, WA, began the process when she decided that continui....

Different Path to Managing Change

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 1998


Medical records director, research analyst, marketing expert—all these titles have applied, at some time, to Jean Corley, RRA. But her favorite role is as an "agent of change"—and she's assumed many titles in its pursuit.

Corley says that one of her pro....

Managing Change

Author: Fletcher, Donna M.

Source: Journal of AHIMA

Publication Date: January 1999



Change is, and will continue to be, a constant in today's organizations. In fact, change is the attempt an organization makes to improve itself. In Search of Excellence lists a bias for action (which results in change) as one of eight attributes of "excellent, innovative" companies....

Leading Change: A Piano Lesson

Author: Fuller, Sandra R.

Source: Journal of AHIMA

Publication Date: February 1999


Change is often talked about on a grand scale: organizational change, cultural change, change sweeping the nation. But the simplest truth is that real change happens on an individual level. Real change is a personal process, a growing process, a discovery of the answer to some new question. Ho....

Influence: Making Things Happen

Author: Pavoni, Mary Mike

Source: Journal of AHIMA

Publication Date: May 1999


Scenario: You are an HIM professional who is working on a project with a room full of colleagues. Suddenly, one of the team members is asked to attend another meeting. Upon returning, this person announces that he was selected to lead a reengineering design team and needs to select h....

Leading through Empowerment

Author: Bradt, Gary

Source: Journal of AHIMA

Publication Date: June 1999


What got you to the top will not keep you there. This is a difficult lesson to learn. Many leaders earn success by getting involved and accomplishing things. They are tireless workers willing to do whatever is necessary to complete the task. Their diligent efforts lead to rewards, reco....

Mobilizing to Do Adaptive Work

Author: Fletcher, Donna M.

Source: Journal of AHIMA

Publication Date: November 1999


Can our visionary leaders solve our problems? Sometimes. But more often, the reality is the power to solve problems lies with us. This is the fundamental assumption of the "adaptive work" concept presented in this article—along with some real-life examples of HIM adaptive work in action.....

Using Scenario Planning

Author: Fuller, Sandra R.

Source: Journal of AHIMA

Publication Date: January 2000


Do you ever wish you had a crystal ball to see into the future? Are you frustrated when your boss can't give you a straight answer about what is going to happen? Will there be more budget cuts? Will your clinic merge with that integrated delivery system? Should you volunteer to take over regi....

Cornerstones of Outstanding Leadership

Author: Hughes, Gwen

Source: Journal of AHIMA

Publication Date: May 2000


During my 28 years in the healthcare industry, I have had the good fortune to work for a couple of truly outstanding leaders. Although I recognized and attempted to emulate some of the management techniques used by these outstanding individuals, I didn't truly appreciate how skilled they were....

First Look Within

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: October 2000


I borrow this column's title from a thought-provoking new book, Change the World, by Robert E. Quinn. Sound pretty lofty? Perhaps, until you read the subtitle: How Ordinary People Can Accomplish Extraordinary Results.

Quinn, a professor of organizational behavior and human....

Value of Project Management Expertise

Author: Hughes, Gwen

Source: Journal of AHIMA

Publication Date: November 2000



Over the past 25 years, I've had the opportunity to facilitate a number of projects. For the most part, I considered managing them challenging, rewarding, and fun. However, as health enterprises grow more complex, organizations attempt to interface more and more software, and managers a....

Improving Performance, Managing Change

Author: Elliott, Chris

Source: Journal of AHIMA

Publication Date: February 2001




In today's world, there is no such thing as permanent stability. Change is the norm.

Like performance improvement, change can be thought of as a process to be understood and managed. Although definitions vary, change management can be defined as a group of techniques used to....

Taking Time to Make Time

Author: Smith, Cheryl M.

Source: Journal of AHIMA

Publication Date: May 2001




In today's healthcare environment, time is a vital resource. HIM department leaders work to develop skills and use tools to manage personnel, budgets, and projects, but few consider investing in the development of the skills needed to manage time. While time management may be a new c....

Document Imaging: Lessons Learned

Author: Myjer, D'Arcy; Madamba, Roderick

Source: AHIMA Convention

Publication Date: October 10, 2001



Introduction


As all of us realize, healthcare is slowly moving toward an electronic medical record environment. The reasons today are just as valid as they were 20 years ago: immediate access to the patient record, less time charting and more time caring for patients, better....

Managing Mergers: The Middle Manager Time Trap

Author: Carlon, Sheila

Source: AHIMA Convention

Publication Date: October 10, 2001



Healthcare today is in turbulent times. Costs are rising at an alarming rate, insurance premiums are unaffordable for many, and government regulations, technology, and research bring change more quickly than the average healthcare organization can manage.


Managing within the....

When Change is the Constant: Tips for Creating a Change-friendly Staff

Author:

Source: AHIMA Advantage

Publication Date: March 2002


The only constant is change, it is often said, and if you're like many HIM professionals, you can attest to that. New technology, revised regulations, and the seemingly continual restructuring of the healthcare system itself keep raising the bar for managers and staff alike--and can make learni....

Mergers and Acquisitions: They Could Happen to You

Author: Pinder, Ray

Source: Journal of AHIMA

Publication Date: March 2002


If you have never been involved in a merger or acquisition, be aware that it could happen to you. There is important information you need to know, including what steps to take to process medical records according to your state regulations, accreditation standards, payer requirements, condition....

Heading Up HIPAA Compliance

Author: Dahlstrand, Harold

Source: Journal of AHIMA

Publication Date: July 2002


Why do some organizations consistently thrive in an era of ever-changing politics, regulations, and increasingly scarce resources? The answer is leadership. Winning organizations have excellent leaders who know how to make smart decisions and implement them quickly and effectively. Those who a....

Meetings vs. Getting Work Done: Tips for Making the Most of Meetings

Author:

Source: AHIMA Advantage

Publication Date: December 2002


Let's admit it, when we're staring at an endless pile of work on our desk and yet another round of killer deadlines, who among us welcomes the pop-up message on our computer screen announcing it's time for a meeting?
According to Realty Times, there are an average of 17 million meetings p....

Stress in the Workplace: Are You Managing It ... Or Is It Managing You?

Author:

Source: AHIMA Advantage

Publication Date: March 2003


Imagine the "average" American workplace. According to recent surveys by the American Institute of Stress, 80 percent of employees feel stress on the job and want help managing it. Sometime in the past year, one-fourth of staff members have felt like screaming or shouting thanks to something st....

Champions for Consistency

Author: Jeffries, Jane

Source: Journal of AHIMA

Publication Date: April 2003


Wouldn’t it be helpful to know how your peers at healthcare organizations throughout your state are handling HIPAA? Even better, wouldn’t it be helpful for the healthcare consumers in your state to encounter consistent behavior at each facility they visit?

Thanks to the Ten....

Transition Management: Striking a Balance

Author: Helbig, Susan

Source: Journal of AHIMA

Publication Date: April 2003


Life in today’s healthcare organizations is challenging for everyone involved—patients, providers, third-party payers, vendors, and HIM professionals. As HIM professionals, we are constantly in a state of transition in some area of our practice, which can be both challenging and rewa....

Timeless Mission, Values Guide Change

Author: Kloss, Linda L

Source: Journal of AHIMA

Publication Date: April 2003


How can you cope when it feels like change is coming at you from all directions? Effective management has come to mean the management of change. But effective change, particularly in the service sector of society, is change that has clear goals and is grounded in mission and values. It balances....

Communicating Change with Style

Author: Helbig, Susan

Source: Journal of AHIMA

Publication Date: May 2003


With so many different types of changes occurring at so many different times in the work place, how does an HIM professional prepare the context for change? Context refers to both the circumstances in which change will occur and to those the change will affect, such as the HIM staff, administr....

Plenty to Learn, but Plenty of Guidance, Too

Author: Manger, Barbara J.

Source: Journal of AHIMA

Publication Date: June 2003


Climbing the career ladder is a sign of success. Many new HIM professionals begin their employment on one of the bottom rungs in a non-supervisory position while attending school or immediately after graduation. These positions give new graduates an advantage when a supervisory position in the....

Smart Strategies Ease the Way for New Managers

Author:

Source: Journal of AHIMA

Publication Date: June 2003


Your first supervisory position can be both terrific and terrifying. You may be new to the facility, managing former colleagues, younger than your subordinates, or performing a midlife career switch. In all cases, a few simple strategies can help ensure your success. Here, two HIM educators sha....

Softer Skills Key to Leadership Position

Author: LeBlanc, Madonna M.

Source: Journal of AHIMA

Publication Date: June 2003


You landed the job. Your first day is a week away and you’ve left yourself enough time to recharge your batteries before jumping into a new adventure. To best position yourself for success as a new manager, think back to the human resources and personnel management courses you’ve tak....

Rolling with the Changes

Author: Squazzo, Jessica

Source: Journal of AHIMA

Publication Date: June 2003

“Managing change is always going to be a challenge. We're always learning and there's always going to be change.” —Christina Janus, MBA, RHIA, manager of medical record services at Akron General Medical Center in Akron, OH
Christina Janus, MBA, RHIA, has a steadfast approach....

Growing Influence

Author: Jeffries, Jane

Source: Journal of AHIMA

Publication Date: September 2003


Implementing an electronic health (EHR) record doesn’t happen overnight, Pamela Haines, RHIA, will tell you. In fact, it may take a few years. But Haines has made big progress in the five years since she started as the only HIM professional at Operation PAR, a multi-site behavioral healthc....

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