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How Can I Help You? Top 10 Customer Service Tips for HIM Professionals

Author: Aschettino, Lucia; Birnbaum, Cassi L; Crocker, Janice; Grebner, Leah A.; McNicholas, Faith C.

Source: Journal of AHIMA

Publication Date: May 2013



Health information management (HIM) best practices state that it is important for HIM professionals to focus not just on the information but also on internal and external customers. Customers have varied, and ever-changing, needs that must be met by HIM professionals. Both internal and ext....

A Decade of HIPAA

Author: McMillan, Mac

Source: Journal of AHIMA - website

Publication Date: April 12, 2013





The Health Insurance Portability and Accountability Act (HIPAA) has ushered in a new era in healthcare that has transformed the way information is managed and used to deliver care. While we often say we still have a long way to go before achieving compliance with HIPAA,....

Looking Back at AHIMA’s Early Years

Author: Frawley, Kathleen A.

Source: Journal of AHIMA

Publication Date: April 2013



AHIMA celebrates its 85th anniversary this year. Many current healthcare associations were founded after the Joint Commission was founded in 1951. AHIMA, however, was founded in 1928 when 35 members of the Club of Record Clerks met at the Hospital Standardization Conference sponsored by th....

De-identification and the Sharing of Big Data

Author: White, Susan E

Source: Journal of AHIMA

Publication Date: April 2013



One of the newest buzz words in data analytics is “Big Data,” and the data created through the healthcare industry is some of the “biggest” around. The widespread implementation of electronic health records (EHRs) and the need to share data to measure quality and ma....

HIM Staff RACing Up Record Requests

Author: AHIMA

Source: Journal of AHIMA

Publication Date: April 2013


Healthcare claims auditors have inundated release of information staff and vendors this year with record requests, in part due to the aggressive Centers for Medicare and Medicaid Services’ (CMS) Recovery Audit Contractor (RAC) initiative. RACs review provider bills and medical records to....

Breach Notification Triggers Receive Update

Author: Bowen, Rita K.

Source: Journal of AHIMA - website

Publication Date: April 2013



The HIPAA Omnibus Rule, the new Final Rule modifying HIPAA, was published in the Federal Register on January 25, 2013. The amended rule went into effect on March 26 and full compliance is expected by September 23. For HIM professionals, the most far-reaching of the changes to HIPAA is that....

Strategic Initiatives Embrace HIM’s Future

Author: Frawley, Kathleen A.

Source: Journal of AHIMA

Publication Date: March 2013



The health information management (HIM) profession will continue to see constant and increasing change in 2013. While HIM professionals continue to work to define and evolve their roles and career pathways, AHIMA has been working on the best ways to support and lead the change. As part of....

Medical Record Makeover

Author: AHIMA

Source: Journal of AHIMA

Publication Date: March 2013





Do your printed health records have that tired, bored look that went out with the leisure suit? If so, the Office of the National Coordinator for Health IT (ONC) is offering a medical record makeover that can turn your files from drab to fab.


Hoping to make printed....

Synergizing ICD-10: Integrating an ICD-10 implementation into other compliance programs will reduce costs, maximize investments

Author: Mitchell, Glenn

Source: Journal of AHIMA

Publication Date: March 2013



With ICD-10-CM/PCS, there is good news and there is bad news. First, the bad news-the implementation of ICD-10 in any healthcare facility will take ample staff time, financial resources, and strategic planning. But the good news-whether you are a C-suite leader, clinician, or worker bee, t....

CY 2013 OPPS Update

Author: Comfort, Angie

Source: Journal of AHIMA - Coding Notes

Publication Date: March 2013



As 2012 drew to a close, US healthcare facilities began the daunting task of reviewing the Centers for Medicare and Medicaid Services’ (CMS) hospital outpatient prospective payment system (OPPS) update to ensure their chargemaster and systems were up-to-date with the 2013 changes. Th....

Connect the Dots: Linking Together the Nation’s Disparate and Growing Health Information Exchanges has become a Formidable Challenge

Author: Romeo, Jim

Source: Journal of AHIMA

Publication Date: March 2013



Establishing a health information exchange (HIE) and building an infrastructure to support it internally and externally is a daunting task. Whether funded by federal and state grants or launched as a private sector initiative, launching a HIE often means blazing new territory and making de....

HIE Quality Check

Author: Berry, Kate

Source: Journal of AHIMA

Publication Date: March 2013



Health information exchange (HIE) has great potential to improve healthcare quality while containing costs, something the US health system is under increasing pressure from providers and the federal government to achieve. Benefits of HIE include better care coordination, assurance that pat....

Reviewing the New HIPAA Rules

Author: Dimick, Chris

Source: AHIMA regulation analysis | Journal of AHIMA

Publication Date: March 2013



At 138 fine-print pages, the final rule detailing the HITECH Act’s modifications to HIPAA privacy and security requirements is not a quick or easy read. But it is an important read since the content of the Federal Register post drastically impacts HIM professionals and their business....

Ten More Questions for CAC Vendors

Author: Cassidy, Bonnie S.

Source: Journal of AHIMA - website

Publication Date: March 2013





Today’s HIM and coding professionals are faced with multiple challenges to increase documentation accuracy and specificity due to new rules and regulations. They also face financial pressure to accelerate billing processes, which can lead to errors and fraudulent c....

Meaningful Use Program Faces Audits, Scrutiny

Author: Rhodes, Harry B.

Source: Journal of AHIMA

Publication Date: February 2013



Health information technology systems have supported the administrative functions of healthcare for more than a decade. Historically, these healthcare administrative systems primarily focused on performing fiscal transactions or supporting key ancillary departments. Widespread use of elect....

Let’s Place Patients Front and Center

Author: Frawley, Kathleen A.

Source: Journal of AHIMA

Publication Date: February 2013



As HIM professionals, one of our key responsibilities is to provide patients with access to their health information. A poll conducted by Wolters Kluwer Health in November 2012 focused on the consumerization of healthcare. The poll asked whether consumers really want more control of their....

Defining Health Informatics

Author: Campbell, Robert James

Source: Journal of AHIMA

Publication Date: February 2013



[dih-fahy-ning] [helth] [in-fer-mat-iks]


adjective, noun, noun


1. An educator’s in-depth look at what informatics is and what it can do for HIM professionals



In the movie Annie Hall, Woody Allen finds himself in a movie theater line in....

HIM Around the World

Author: AHIMA

Source: Journal of AHIMA

Publication Date: February 2013


Health information management is a global profession, with individuals in various countries working to ensure quality care through quality information. While opportunities and challenges do vary from country to country, there is much the world’s HIM professionals can learn from each other....

Physician Query Examples

Author: AHIMA Staff

Source: Journal of AHIMA - website

Publication Date: February 01, 2013






A query can be a powerful communication tool used to clarify documentation in the health record and achieve accurate code assignments. This Practice Brief In Addition provides examples of the different forms of queries available to HIM professionals.

....

HIM Focuses on Core 2013 Strategic Initiatives

Author: Rode, Dan

Source: Journal of AHIMA

Publication Date: January 2013



As AHIMA welcomes the new year, the association continues to work on several ongoing developments in the HIM profession-as well as the additional opportunities and challenges that 2013 presents the US healthcare industry. Though the work is not yet done, HIM professionals and AHIMA staff h....

Transforming the HIM Milieu for the Digital Age

Author: Luthi-Terry, Stephanie

Source: Journal of AHIMA

Publication Date: January 2013



Healthcare system Allina Health is leveraging their groundbreaking electronic health record system to revamp the health information management (HIM) department and its various functions. The goal is to make HIM more effective and efficient in the digital age, which they are accomplishing i....

Believe in HIM, and Yourself

Author: Frawley, Kathleen A.

Source: Journal of AHIMA

Publication Date: January 2013



During the past year Patty Thierry Sheridan, AHIMA’s past president, spoke eloquently about the power of dreaming big dreams. I am going to build on those ideas this year by talking about the importance of believing.


It is important that you believe in yourself, believe....

CPT Code Updates for 2013

Author: Miller, Jackie

Source: Journal of AHIMA - Coding Notes

Publication Date: January 2013



The CPT code set has undergone extensive revisions for 2013, with codes, guidelines, and modifiers being revamped and updated. HIM coding professionals should download and review the CPT 2013 errata on the AMA website before starting to use the new codes. This download can be accessed at w....

Understanding the HIE Landscape

Author: AHIMA

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: January 2013


The health information exchange (HIE) landscape has changed dramatically since HIE and the Nationwide Health Information Network (NwHIN) was first conceptualized in 2001. The National Committee on Vital and Health Statistics (NCVHS) published recommendations in 2001 on nationwide electronic hea....

‘e’-Experience Required: Demand Growing for EHR Expertise

Author: AHIMA

Source: Journal of AHIMA

Publication Date: January 2013


Experience working with electronic health record (EHR) systems is growing in demand, and healthcare facilities in some areas of the country are having a tough time finding employees qualified to fill open EHR-focused positions, according to recruiting and business intelligence organization Want....

Using CDI to Meet Federal Quality Measures

Author: Wiedemann, Lou Ann

Source: Journal of AHIMA

Publication Date: January 2013



Clinical documentation is the foundation of every health record, specifically outlining the reasons for treatment and the quality of care provided to the patient. The lack of consistent and standard clinical content within the health record has been an ongoing challenge to health informati....

Anatomy of a Physician Coder: Small, medium, and large physician practices all feature these multi-tasking, multi-responsibility coders

Author: Eramo, Lisa A

Source: Journal of AHIMA

Publication Date: November 2012


An analysis of the “physician coder” anatomy would reveal a cornucopia of responsibilities nestled under this one succinct title.

They are equal parts clinical documentation improvement specialist, office manager, patient counselor, physician process tracker, coder... the list goes....

Using Medical Scribes in a Physician Practice

Author: AHIMA

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: November 2012


With the push to develop and deploy electronic health records (EHRs) and the need for more detailed documentation, there is a growing concern in the medical community regarding the time expended to capture information-electronic or otherwise. The time providers spend during a patient visit capt....

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