Author: Dooling, Julie A; Fernandes, Lorraine M.; Kirby, Annessa; Landsbach, Grant; Lusk, Katherine; Munns, Megan; Noreen, Neysa; O'Connor, Michele; Patten, Melinda

Source: Journal of AHIMA - website

Publication Date: January 06, 2016

A recent survey with AHIMA members revealed that over half of HIM professionals routinely work on mitigating possible patient record duplicates at their facility, and of those 72 percent work on mitigating duplicate records weekly. Contributing to the issue, less than half (47 percent) of....

Author: Hefti, Erik ; Blanco, Javier G

Source: Journal of AHIMA - Coding Notes | Journal of AHIMA

Publication Date: January 2016

The “personalized medicine” paradigm is at the forefront of discussions about the future of healthcare, and a wealth of new data concerning how human genetic variation contributes to drug response has the potential to change the practice of medicine. The promise of treating pat....

Author: Saponaro, Charlie

Source: Journal of AHIMA

Publication Date: January 2016

Often viewed as the backbone of a facility’s revenue cycle, health information management (HIM) outsource vendors have seen an explosion in demand as the healthcare industry has transitioned to ICD-10-CM/PCS. Many HIM service companies have seen an increase in volume and client reque....

Author: Rhodes, Harry B.

Source: Journal of AHIMA

Publication Date: January 2016

All of the current excitement about the potential of mobile technologies and patient engagement opportunities comes at a time when many providers are frustrated about their electronic health record (EHR) systems. Struggling against poor EHR system usability, a lack of interoperability, and....

Author: Gordon, Lynne Thomas

Source: Journal of AHIMA

Publication Date: January 2016

As I write this, the industry is finally beginning to shift its gaze from the first few weeks of the brave new world of ICD-10-CM/PCS. In October, with each passing day, we breathed a collective sigh of relief as implementation went smoothly. At the end the month, the Centers for Medicare....

Author: Eramo, Lisa A

Source: Journal of AHIMA

Publication Date: January 2016

John Quincy Adams once said, “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.”


Had HIM been as important in Adams’ time as it is today, the former president would have surely included HIM professionals in the category o....

Author: Sims, Kimberly F

Source: Journal of AHIMA

Publication Date: January 2016

More than 60 million American adults experience heartburn at least once a month, and more than 15 million adults suffer daily from heartburn.1 Gastroesophageal reflux disease (GERD) occurs when the lower esophageal sphincter (LES) is weak or relaxes inappropriately, allowing the stomach’s....

Author: Journal of AHIMA Staff

Source: Journal of AHIMA

Publication Date: January 2016

The best part about a professional new year’s resolution is that it can be much easier to stick to than a personal resolution—there is more motivation (i.e., your boss, personal ambition) and less temptation to slack (i.e., co-worker accountability).


To get a sense of what 2016....

Author: Martin, Melissa

Source: Journal of AHIMA

Publication Date: January 2016

In Back to the Future Part II, Marty McFly traveled from 1985 to 2015, and while there he used videoconferencing to communicate with his coworker Needles. Although the real 2015 might not be exactly the world that Marty McFly found in the movie, teleconferencing with a doctor and other te....

Author: Brinda, Danika

Source: Journal of AHIMA

Publication Date: January 2016

Stories about workforce members inappropriately accessing health information continue to plague the Department of Health and Human Services’ Data Breach Portal—which lists US provider data breaches that affect more than 500 individuals. Recently two data breaches reported on th....

Author: Campbell, Susan E

Source: Journal of AHIMA

Publication Date: January 2016

Information for general health information managers about the standards development framework and process—with a focus on mobile health For Patient and Self Care

Author: Cange, John R

Source: Journal of AHIMA

Publication Date: January 2016

To prevent a problem, however, requires that you understand the potential causes of the problem—and this understanding requires data. A complete understanding requires a complete dataset. In the case of HAIs, the ideal dataset would contain data concerning every type of HAI from ever....

Author: Stearns, Michael

Source: Journal of AHIMA

Publication Date: January 2016

President Obama signed into law the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015 on April 16, 2015. This legislation repealed the sustainable growth rate (SGR) but also introduced a number of provisions designed to compensate physicians and other healthcare professionals ba....

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: January 2016

By Mary Butler


As the old canard goes, "if all you have is a hammer then everything looks like a nail." Which is to say that specialists in a given area tend to only consider their specialty and miss the big picture. To personally disprove the idiom, one ideally has multiple too....

Author: Archer, Anita; Campbell, Angela; D'Amato, Cheryl; McLeod, Melissa; Rugg, Donna

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: January 2016

Editor's Note: This Practice Brief supersedes the May 2013 and March 2010 Practice Briefs titled "Putting the ICD-10-CM/PCS GEMs into Practice."


Mappings between ICD-9-CM and ICD-10-CM/PCS will play a critical role in the successful utilization of ICD-10-CM/PCS. The Centers for Me....

Author: Hebert, Laurie

Source: Journal of AHIMA - website

Publication Date: January 2016

Patient-centered care has emerged as an imperative for the healthcare industry. It drives patient satisfaction, quality of care, patient safety, better outcomes, and reduced costs. With these goals in mind, the Commission on Cancer’s (CoC) Cancer Program Standards: Ensuring Patient-Ce....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: December 2015

Obtaining access to one’s written or electronic medical records in a timely manner is one of the guarantees listed in AHIMA’s “Consumer Health Information Bill of Rights.” Yet, for one consumer, Amanda Michelle Jones, MS, AM, being on a first-name basis with medical records depa....

Author: Washington, Lydia

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: December 28, 2015

I hear this question all the time from new as well as veteran HIM professionals. Especially now that the implementation of ICD-10-CM has come and gone (mostly with nothing more than a whimper, I might add, largely due to the exceptional planning and organization skills of great HIM profess....

Author:

Source: Journal of AHIMA - website

Publication Date: December 2015

In order for health information management (HIM) professionals to be successful in their organizations—from starting an information governance program to getting ICD-10-CM/PCS implemented on time—support from the C-suite is crucial. As HIM departments undertake increasingly expa....

Author: Fee, James P

Source: Journal of AHIMA - website

Publication Date: December 2015

Editor’s Note: Read this article’s companion piece “Fighting CDI Fires in ICD-10: Three Burning Questions Every Organization Must Answer” in the December 2015 edition of ICD-TEN, available here.



For most clinical documentation improvement (CDI) sp....

Author: Kadlec, Lesley

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: December 18, 2015

If you are reading this blog post, you have probably already figured out that data analytics is complex. Understanding data analytics is like the proverbial peeling back of the onion skin, the more layers you take off, the more layers you find underneath.


In today’s healthcar....

Author: Hedges, Ron

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: December 18, 2015

This is the last Legal e-Speaking post of 2015. I thought I would use it to predict what 2016 might bring in litigation and beyond. When looking ahead to the next year, there are many possible things that HIM professionals should keep an eye out for, but five stand out to m....

Author: Washington, Lydia

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: December 10, 2015

If there was one central theme that ran through AHIMA’s 2015 IG Summit, it was “just get started.” With the disruptive changes currently emerging in healthcare, there is no time to waste. We can no longer tolerate the “one-off’s” and silos that engulf the creation of our information and it....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: December 09, 2015

For two AHIMA credential holders—one with a registered health information administrator (RHIA) and one with a registered health information technician (RHIT) credential—the extra work required to earn them have paid dividends. Both Karen Linder, BS, RHIT, CCS, CCS-P, and....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: November 2015

The HIM Problem


Completing regular privacy risk assessments is one of the most proactive ways of preventing healthcare privacy breaches. However, finding helpful tools for these assessments is hard to come by.


The HIM Problem Solver: Sharon Lewis, MBA, RHIA, CHPS, CP....

Author: Hedges, Ron

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: November 18, 2015

With new technology comes new opportunities… as well as the potential for litigation. Take 3D implanted devices for example. Implanted devices are commonplace in healthcare. These devices can accomplish a range of tasks, such as deliver timed dosages of drugs, monitor....

Author: Iskandaryan, Mike

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: November 17, 2015

The application of data analytics has been in place for many years in industries such as banking, insurance, and others relying on powerful algorithms and data to learn about the past and make decisions about the future. Analytics can have a major impact when utilized in healthcare, includ....

Author: Washington, Lydia

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: November 12, 2015

Data governance is a hot topic these days, as healthcare organizations begin to realize that the analytics capabilities that are necessary for new care and payment models are not feasible without some sort of unified and consistent enterprise approach to data management. Building an effect....

Author: Endicott, Melanie

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: November 11, 2015

Now that ICD-10-CM/PCS has finally been implemented and everyone is using these new code sets, the questions are rolling in. AHIMA’s Engage community is overflowing with questions from coding professionals seeking advice on how to code this or that. Many of the question....

Author: Dolezel, Diane

Source: Journal of AHIMA

Publication Date: November 2015

The ability to generate timely, accurate reports is essential to quality management and clinical documentation improvement (CDI) efforts.1,2 Health information management (HIM) professionals’ knowledge of health record content is vital to CDI efforts to ensure the availability of acc....

Author: DuBravec, Daniel A

Source: Journal of AHIMA

Publication Date: November 2015

Virginia’s Inova Fairfax Hospital recently announced plans to open a $245 million genomics research center as part of Inova’s Center for Personalized Health. The research center will sequence nearly 20,000 whole genomes by the end of 2016. Whole genome sequencing, a process where a specia....

Author: Bonney, Steven

Source: Journal of AHIMA

Publication Date: November 2015

In an ideal world, the following scenario wouldn’t be uncommon: You’re attending a conference in another state and suddenly find yourself experiencing shortness of breath and chest pain. After having flown for several hours on a plane, you worry that it could be a blood clot. Y....

Author: Clack, Crystal

Source: Journal of AHIMA - Coding Notes | Journal of AHIMA

Publication Date: November 2015

Every medical practice should have preventive measures in place to avoid costly coding and billing audits, errors, and subsequent delays in payment. Incorrectly coded claims, missing charges on a patient encounter, and other mistakes can take a substantial bite out of both practice and ph....

Author: Diop, Karen

Source: Journal of AHIMA - Coding Notes | Journal of AHIMA

Publication Date: November 2015

Change has become a constant in healthcare. With the introduction of electronic health record (EHR) systems, core measures, the “meaningful use” EHR Incentive Program, value-based purchasing, and the ICD-10-CM/PCS code sets, the healthcare industry has been bombarded by wave after wave in....

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: November 2015

Since the turn of the century, Hollywood has provided Americans with a reliable form of escapism that allows individuals to enter darkened theaters and feel as if they are being transported to a different world.


Over time, the movie-going experience has remained remarkably....

Author: Journal of AHIMA Staff

Source: Journal of AHIMA

Publication Date: November 2015

Running from September 26 to September 30 in New Orleans, LA, the 87th Annual AHIMA Convention and Exhibit created many notable quotes. Here, in honor of its host city’s famous cuisine, is a media jambalaya from the AHIMA convention.

Bethany Bultman, president of the New Orleans Music....

Author: Gordon, Lynne Thomas

Source: Journal of AHIMA

Publication Date: November 2015

Collaboration is what we’re all supposed to be doing these days. But sometimes it’s easier said than done. It can be easy, for instance, to collaborate with those in your department, with your fellow birds of a feather. But it can be more difficult to collaborate across departm....

Author: Czarkowski, Lynette; Clark, Jill S

Source: Journal of AHIMA

Publication Date: November 2015

Information governance (IG) is evolving as a necessity in healthcare as institutions expand their footprint and partnerships to meet “meaningful use” and earn EHR Incentive Program payments, participate in accountable care organizations, and tackle other industry challenges suc....

Author: Birnbaum, Cassi L

Source: Journal of AHIMA

Publication Date: November 2015

As we wind down the year, I can rest assured that our members have successfully arisen to the occasion of the new challenges that confront us, from ICD-10-CM/PCS to conquering data quality challenges with sound information governance (IG) practices.


One of the many highlig....

Author: AHIMA Advocacy and Policy Team

Source: Journal of AHIMA

Publication Date: November 2015

Do you consider yourself an HIM advocate? Are you passionate about HIM initiatives? Do you want to make a difference in the strategic direction of the HIM profession?


If you answered “yes” to any of these questions, you should plan to participate in AHIMA’s 2016 Leadership....

Author: Glickman, Michael; Orlova, Anna

Source: Journal of AHIMA

Publication Date: November 2015

Anyone who has ever developed a standard knows well the many challenges that must be surmounted. Once a standard is published, however, it’s not the end but in many respects only the beginning. Moving standards from specification to practice requires an equivalent if not greater effo....

Author: Washington, Lydia

Source: Journal of AHIMA

Publication Date: November 2015

Editor’s Note: This Practice Brief supersedes the October 2014 Practice Brief titled “Information Governance Offers a Strategic Approach for Healthcare.”


Information governance (IG) is increasingly being adopted in healthcare organizations, according to a study conducted by AHIMA....

Author: Taylor, Nathan Patrick

Source: Journal of AHIMA

Publication Date: November 2015

Many people in healthcare tend to think simply about data “in” and data “out.” They see the process of data conversion as cost effective and expect it to be easy. It’s not easy.


Data conversions are commonplace in healthcare today, especially with constant improvements and....

Author: Lucci, Susan; Walsh, Tom

Source: Journal of AHIMA

Publication Date: November 2015

One of the most alarming statistics in the news, which is growing with intent and severity, is the prevalence of cyber-attacks, particularly in healthcare. It is an alarming trend that has gained a good deal of attention. For example, in July 2015, UCLA reported that up to 4.5 million pati....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: October 2015

The HIM Problem


To get physician buy-in on clinical documentation specificity, one provider formed an all-physician CDI team

The HIM Problem Solvers


Lorena Chicoye, MD, RPh, corporate medical director, managed care network development and medical....

Author: Overgaard, Shauna M

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: October 2015

Outcome measures such as patient satisfaction, rates of readmission, and procedural complications play heavily into the penalization of an organization’s financial reimbursement.


It is important to evaluate data on multiple levels in order to consider all opportunities for in....

Author: Green, Deborah

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: October 22, 2015

The results of the AHIMA-Cohasset Associates second survey on IG in Healthcare are showing definite traction for information governance (IG) in healthcare. While the focus was professional readiness, we heard from 1,260 professionals working in healthcare and learned from them about the ad....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: October 2015

Two-plus weeks into the transition to ICD-10-CM/PCS, the chaos predicted by many groups that protested the code sets’ implementation for years has not come to fruition. In fact, preliminary reports from providers, commercial payers, and coding consultants indicate quite the oppo....

Author: Hedges, Ron

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: October 15, 2015

As stated in the preamble of AHIMA’s Information Governance Principles for HealthcareTM (IGPHC), “AHIMA defines information governance as an organization-wide framework for managing information throughout its lifecycle and supporting the organization’s strategy, operation....

Author: Endicott, Melanie

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: October 14, 2015

With the arrival of October 1, 2015 came the official rollout of ICD-10-CM/PCS. As such, there are likely more than a few healthcare organizations nationwide frantically working to cope with the new increased specificity that ICD-10 has to offer. Even after months (even....

Author: Kadlec, Lesley

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: October 08, 2015

Many healthcare organizations continue to struggle with implementing an information governance (IG) initiative. Oftentimes it can be a challenge to articulate exactly what IG is, and to find a simple way to get executive support to get started.


At session two of AHIMA’s pre-c....

Author: Lewis, Sharon; McLendon, Kelly

Source: Journal of AHIMA

Publication Date: October 2015

HIPAA uses the term “satisfactory assurances” four times in the text of its Privacy and Security Rules. Each time the statement is used it describes a covered entity’s (CE) responsibility to obtain satisfactory assurances from a business associate who creates, receives, maintains, or tran....

Author: AHIMA Advocacy and Policy Team

Source: Journal of AHIMA

Publication Date: October 2015

The ability to securely and accurately match patients with their electronic health records (EHRs) across all health information exchanges (HIEs) remains a serious patient privacy, safety, and quality issue facing the HIM community. As many as eight to 14 percent of all health records incl....

Author: Lusk, Katherine

Source: Journal of AHIMA

Publication Date: October 2015

For many years, health information management (HIM) professionals have been responsible for locating a complete patient record in a timely manner to provide a solid foundation for clinical decision making. When one healthcare system started noticing a high rate of duplicate records in thei....

Author: Birnbaum, Cassi L

Source: Journal of AHIMA

Publication Date: October 2015

Data are the lifeblood of our healthcare ecosystem, with the potential of enabling organizations to improve care, manage chronically ill patients, lower costs, achieve compliance, support research, increase patient safety, and meet operational and strategic initiatives. Although health inf....

Author: Munn, Catherine; Backman, Cecilia; Costello, Stephanie; Wise, Lee A; Westhafer, Kathy J

Source: Journal of AHIMA

Publication Date: October 2015

The future of healthcare continues to evolve with the introduction of alternative reimbursement models. The industry is moving from traditional fee-for-service models to those focused on quality of care and documented outcome improvements. The Patient Protection and Affordable Care Act of....

Author: Gordon, Lynne Thomas

Source: Journal of AHIMA

Publication Date: October 2015

We must transform healthcare into a data-driven culture… because that’s where our bosses are headed.


A recent issue of Hospitals & Health Networks cited data analytics as one of the top skills that will be most critical in the next three years for healthcare....

Author: Davoudi, Sion; Dooling, Julie A; Glondys, Barbara; Jones, Theresa D.; Kadlec, Lesley; Overgaard, Shauna M; Ruben, Kerry; Wendicke, Annemarie

Source: AHIMA practice brief | Journal of AHIMA

Publication Date: October 2015

Editor’s Note: This Practice Brief supersedes the July 2012 “Data Quality Management Model (Updated),” the March 1998 “Checklist to Assess Data Quality Management Efforts,” and the June 1998 “Data Quality Management Model” Practice Briefs.

Author: Weinberg, Jason; Peterson, Stephanie; Marc, David; Sandefer, Ryan

Source: Journal of AHIMA

Publication Date: October 2015

AHIMA defines information governance as “the enterprise-wide framework for managing information throughout its lifecycle and supporting the organization’s strategy, operations, regulatory, legal, risk and environmental requirements.”1 AHIMA recognizes that successful heal....

Author: Butler, Mary

Source: Journal of AHIMA

Publication Date: October 2015

Washington, DC, has one of the highest populations of individuals who either have AIDS or are HIV-positive in the US. In an effort to improve early diagnosis rates, treatment compliance, and prevention, researchers are using innovative data analytics methods to track participants in a pil....

Author: Journal of AHIMA Staff

Source: Journal of AHIMA

Publication Date: October 2015

This summer, if you listened very closely, you could almost hear a vast chorus of coders saying “I told you so,” after a freak accident alarmed local boaters in Southern California. On June 21, an over-excited dolphin accidentally jumped into a California family’s speed boat and broke both ankl....

Author: Burgess, Sheila

Source: Journal of AHIMA - Coding Notes | Journal of AHIMA

Publication Date: October 2015

The dawn of October also welcomes the official go-live date for ICD-10-CM/PCS—meaning there is absolutely no time left to waste in preparing for the additional documentation requirements necessary for successful ICD-10 implementation. Over the past several years, the healthcare industry h....

Author: Harris, Shelly; Kelly, Jeannie

Source: Journal of AHIMA - Coding Notes | Journal of AHIMA

Publication Date: October 2015

As the Centers for Medicare and Medicaid Services’ (CMS’) Probe and Educate Initiative draws to a close and the 2016 Outpatient Prospective Payment System (OPPS) proposed rules are released for comment, questions remain for the healthcare industry regarding expectations for selecting pati....

Author: Moschel, Matthew

Source: Journal of AHIMA

Publication Date: October 2015

Too often, data analysts make life difficult for themselves. An analyst may produce code that is much longer and more complicated than it needs to be, causing a coworker to re-run code for several hours, not including the execute time. Why? These challenges stem from three root sources of....

Author: Wiedemann, Lou Ann

Source: Journal of AHIMA

Publication Date: October 2015

Do you analyze case mix? Have you been asked to run a report on patients seen in the emergency department with dog bites? Do you report monthly physician query trends? Have you ever been asked to “pull that information out of the EHR?” Do you know that revenue code 361 often re....

Author: Crump, Dawn; Tice, Carolyn

Source: Journal of AHIMA

Publication Date: October 2015

The mere mention of the words “payer audits” can send even the most confident and capable health information management (HIM) directors into downward spirals of frustration and overload. These feelings are well known to providers who have found themselves forced to tread the mu....

Author: Butler, Mary

Source: Journal of AHIMA - website

Publication Date: October 2015

Ready or not, Judgment Day is here—and if you’re reading this, then you have reached the historic go-live of ICD-10-CM/PCS in one piece. For at least the next month and a half, however, it will be a “hurry up and wait” situation before providers can say with any co....

Author: Bowen, Rita K.

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 30, 2015

In 2015, AHIMA has shifted their focusing to the need to move information governance (IG) from the discussion phase to the action phase. At this year’s Privacy and Security Institute, several speakers discussed the need for privacy and security experts to participate in the IG conversation....

Author: Washington, Lydia

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 30, 2015

At AHIMA’s Annual Convention and Exhibit in New Orleans, LA this year, AHIMA rolled out the first of a suite of new products and services designed to support organizations and professionals who are starting the information governance (IG) journey. IG PulseRate™ is a free 25-question mini-a....

Author: Downing, Kathy

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 28, 2015

The Information Governance Principles for Healthcare (IGPHC™) created a high-level framework of good practice in information governance (IG) and most of 2014 was spent digging into these eight pillars. As AHIMA started work on the IG Maturity Model a new concept emerged. The idea of build....

Author: Lewis, Sharon

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 2015

In June I delivered a presentation, “Breach Prevention Part I: Take a PHI Pause—Conduct an Actionable Privacy Risk Assessment,” at a breakout session at the 2015 California Health Information Convention and Exhibit. Finding resources to create a presentation on conducting....

Author: Downing, Kathy

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 26, 2015

If you have not yet taken a deep dive into the 2015 information governance white paper from Cohassett Associates and AHIMA, you should. The survey that provides the basis for the white paper examines the readiness of healthcare professionals to address the strategic and technical demands o....

Author: Davis, Adrian

Source: Journal of AHIMA - website

Publication Date: September 2015

This year the American Telemedicine Association estimates more than 450,000 patients will see a doctor in the form of a virtual visit over a secure Internet connection. As new models for service delivery and population health emerge, virtual physician visits are fast becoming an important....

Author: Downing, Kathy

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 25, 2015

Within my 20 years in the realm of privacy officer, we called work in privacy first “appropriate access,” then “information protection,” and now, thanks to the Health Insurance Portability and Accountability Act (HIPAA), have finally settled on the term “priva....

Author: Washington, Lydia

Source: AHIMA blog post | Journal of AHIMA - website

Publication Date: September 24, 2015

By Lydia Washington, MS, RHIA, CPHIMS



“If opportunity doesn’t knock, build a door.”


—Milton Berle



I often think of the emerging field of information governance (IG) as the “door” referenced in the above quote. As the “door” to making our healt....