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Megatrends Promise Transcription Changes

Author: Zernich, Gordon; DeVitt, Bill

Source: Journal of AHIMA

Publication Date: April 2002


HIM directors who are staying ahead of the curve can understand the effect that several megatrends will have on the transcription industry. These trends include increased volumes, use of third-party transcription services, new technology and increased expectations, standardized billing, and sh....

Florida Cancer Data System Turns Data Into Information

Author: Zernich, Gordon

Source: Journal of AHIMA

Publication Date: November 2001


The enactment of the Cancer Registries Amendment Act in 1992 and the passage of similar state laws require healthcare facilities and state and national registries to gather information on certain diseases from patient medical records. The information is also used to identify geographic "ho....

Moving into Mapping

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: February 2006


"The information is there, but is it correct?" asks Wilson. "Can the systems talk to each other, and are they truly speaking the same language?"

In her work as a data analyst and team lead for the 3M Healthcare Data Dictionary at 3M Health Information Systems, Wi....

On the Right Side of the Law

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 2001




HIM professionals need to know the correct and legal way to do things to keep their departments and organizations running smoothly. Jan Van Dyne, JD, RHIA, needs to know the correct and legal way to do things to advise clients-healthcare organizations of all types and sizes-to keep th....

Legal Roles Give New Perspectives

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: April 2003

“I could have retired by now, but I don't regret having any of these experiences.” —Richard Jeske, RHIT, HIM supervisor,
Alaska Native Medical Center, Anchorage, AK
HIM supervisor Richard Jeske, RHIT, hasn’t spent his entire career working in health information ma....

From Plan to Performance: Implementing Change

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: February 1998


Healthcare restructuring is happening everywhere these days—and Barbara Siegel, ART, knows this firsthand. She has helped to implement a hospitalwide reorganization that has affected nearly all of the facility's 3000 employees.

Siegel, director of medical records at T....

ICD-10 in the Big Picture

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 2008


As a professor at Temple University, Margaret (“Maggie”) Foley, PhD, RHIA, CCS, has to have an eye for details. But she also has an eye on the big picture—specifically on ICD-10 and the benefits it could offer to healthcare.

Before she became a professor, Foley was....

Ensuring Compliance in the New Frontier

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 2000


Consumers go to healthcare Web sites to get information, keep track of their health, or connect with others. Behind the scenes at one such site, Barbara Demster, MS, RHIA, is working to make sure everything is legal.

Demster is corporate compliance officer for Healtheon/ W....

Universal View of Data

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: November 2002

"You don't need to be a computer programmer to do [data management]. You need to know how to manage data. The rest will fall into place." --Lorraine Tully, director of HIM, HealthMarket, on getting started in data management
Understanding the big picture: that's what Lorraine Tully, RHIT, beli....

Maximizing Data Quality of the Minimum Data Set

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: June 1998


HIM professionals who work in long term care settings are well acquainted with the Minimum Data Set 2.0 (MDS). Since 1990, it has been part of the standardized assessments that nursing homes participating in the Medicare and Medicaid programs must complete. Starting this summer, updated submis....

Streamlining the Revenue Cycle Management Process

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 2009


Keeping an organization’s revenue cycle running smoothly is no small feat. But Patsy Hathorn’s team at Mississippi Baptist Medical Center in Jackson, MS, volunteered to take it on. Now the team is seeing results.

Hathorn, RHIA, who is director of clinical resource managem....

Benchmarking Project Harvests Ideas for Network

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: November 1998


It started as a simple benchmarking project. But when Patricia Rhodes, RRA, Carol Keller, MPA, and their team finished, the project had taken them across the country, opened up lines of communication with staff members at nine other facilities, and helped them improve their....

Dot-com Coder

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: July 2000


For many people, working with artificial intelligence may sound like something out of a science fiction movie. But for Amy Davis, RHIA, it's just part of the job.

Davis is coding specialist and knowledge engineer at DocCode.com, a company based in Jacksonville, FL. Davis's....

Building a Better CPR in Ambulatory Care

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 1999


In implementing a computer-based patient record (CPR), an organization must address these questions: How can we integrate what the product does with our own strategic vision? And how can we justify the cost of installing a system?

While it is not widely used, the evolu....

Educator Keeps Eye on the Big Picture

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: June 2004


Assistant professor Nadinia Davis, MBA, CIA, CPA, RHIA, FAHIMA, does all of the daily work expected of an educator: teaching, grading, and advising students. But she’s also thinking about education’s “big picture” and how HIM fits into it.

Davis’s long....

No Uncertain Terms

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: May 1998


HIM professionals think of classification systems such as ICD-9-CM as tools for everyday use. But these familiar systems are evolving and changing rapidly—as Donna Pickett, RRA, is well aware.

Pickett is medical systems administrator for the Office of Data Standards, ....

Creatively Communicating: the Security Challenge

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: February 2002


Like many HIM professionals specializing in information security, Kimberly Lawrence, MS, RHIT, spends most of her time designing and reviewing policies. But she relishes the part of her job that calls on her to be creative, too.


“We’re always trying to come up with be....

Corrections Connection

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 1999


During his work day, Mark Barnard, ART, performs functions similar to HIM professionals in other settings: processes medical records, enters data, and responds to requests for information. But for Barnard, there also is an important difference. Namely, the people whose health informati....

Different Path to Managing Change

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 1998


Medical records director, research analyst, marketing expert—all these titles have applied, at some time, to Jean Corley, RRA. But her favorite role is as an "agent of change"—and she's assumed many titles in its pursuit.

Corley says that one of her pro....

By the Rules: Making Security Policies Stick

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 1999


Considerable attention has been paid to the development of organizationwide information security policies—especially what they should contain and how they should be put in place. But enforcing these policies isn't always easy. We asked four information security experts to give us....

World of Accreditation

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: April 2001


In recent years, the healthcare industry has seen a smorgasbord of accreditation options develop in all care settings. This list offers a sampling of the many accreditation organizations existing today.



Accreditation Association for Ambulatory Health Care (AAAHC)-accredits am....

1970s: We Must Be Able to Talk Both Languages

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: July 2003

The 1970s brought a new name for the Association and a new credential name. The decade also witnessed landmark privacy legislation, and medical record practitioners discovered a need to understand the language of technology as well as that of medicine.

Commitment to Change Creates New Opportunities

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: July 1998


If you want to be an agent of change, sometimes you must first change your own life. That's a lesson Debra Harris, MA, RRA, has learned.

Harris, director of health information services at Swedish Medical Center in Seattle, WA, began the process when she decided that continui....

Long Term Care Meets Information Challenges

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: September 1998



As the Net surfers of today become the long term care consumers of tomorrow, the long term care industry faces new challenges. Patients and their families are growing increasingly interested in information that will help them make more informed decisions about healthcare. A....

Education, Collaboration Keys to Director’s Success

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: September 2008


When Massachusetts General Hospital (MGH) in Boston has a tough health information-related issue to solve, chances are Deborah Adair, MPH, MS, RHIA, and her team are already working on it.

Director of health information services and privacy officer at MGH (part of the Partners Health....

Self-insurance with Assurance

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: January 2001




When Judy Conroy, RHIA, looks at a health insurance claim, she thinks like an investigator. Is the information accurate? Is anything missing? Are all the details right?

She's had plenty of opportunity to master the details of reimbursement. Conroy is president and co-owner o....

Where Are They Now? CPR Leaders Assess Their Progress

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: September 2000


Five years ago the first recipients of the Davies awards showed us successes of CPR systems across the country. Where are they now? This article catches up with these CPR leaders.
Is your job exactly the same as it was five years ago? For most HIM professionals, the answer....

Managing the Furry (or Feathered) Patient Record

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: October 2000


Every day, Margaret Neterer, RHIA, handles documentation for some seemingly unusual patients—cats, dogs, birds, or turtles, for example.

But Neterer, who is manager of the clinical information service at the small animal hospital at Michigan State University's College o....

Channeling HIM Skills into a Passion

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: September 2009


As a member of AHIMA’s E-Health Task Force in 1999–2000 and an early facilitator of AHIMA’s e-Health Community of Practice, Lynda Mitchell, RHIA, CPHQ, could see that the Internet had great potential for healthcare and communication. A decade later, the potential has become r....

Quality at the Core

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: March 2002


Is your hospital getting ready for the Joint Commission’s core measures project? Some hospitals are already transmitting the necessary data as part of the pilot project. Here’s how they are handling the challenges and deriving benefits.
If you’re an HIM director, you prob....

It's All About Privacy

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: September 2001




When users of the Medscape or CBS HealthWatch Web sites have questions or concerns about their privacy, they can send e-mail to an address like privacy@medscapeinc.com. At the message's receiving end is likely to be Lynne Shoemaker, RHIA.

"I'm a clearinghouse for questio....

From Coder to Knowledge Engineer

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: July 2003

“Find a job that really holds your interest and one that will challenge you. If you’re not challenged daily, there’s something wrong.” —Judy Sample, RHIT, CCS, knowledge engineer
at Inference Systems International, Inc.
Combining her interests in coding and tec....

Facilitator No Stranger to Cyberspace

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: June 2002


“Privacy and security are big issues for consumers. Many e-health sites are not covered by HIPAA, so even though they think they don’t need privacy and security, we need to make them aware of it. We need to work with organizations to make sure data collected by health sites or by In....

Broadening Her Understanding of Healthcare

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: November 2001


Navigating the regulations and standards related to long-term care could make anyone feel like they are lost in a maze. But in her most recent position, Mary Sidelnik, RHIA, has been able to help those interested in long-term care in the state of Texas find their way out.

Sidelnik most....

Dual Accreditation Presents Challenges, Opportunities

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: February 2000


While most HIM professionals are acquainted with participating in a facility's Joint Commission accreditation processes, a small but significant number work in facilities that are also accredited by the American Osteopathic Association (AOA). Though the organizations have....

Panel Hears 'Drumbeat' for Future in EHR Efforts

Author: Zender, Anne

Source: Journal of AHIMA

Publication Date: January 2004


In 2010 will HIM professionals be working in a paperless environment in the context of a robust national health information infrastructure? According to a panel of experts, public and private entities are taking steps to move closer to this goal. Leading decision makers and public policy exper....

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