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Documentation Requirements for
the Acute Care Inpatient Record (AHIMA Practice Brief)
Editors note:
This practice brief is the first in an occasional series focusing on the
content of documentation in various healthcare settings.
When
developing organizational policies and procedures on documentation or evaluating
current documentation systems, all applicable standards and regulations
should be evaluated to ensure that a comprehensive system is in place. This
practice brief will outline the documentation requirements for the acute
care inpatient record as required by Joint Commission on Accreditation of
Healthcare Organizations standards and the federal Conditions of Participation.
In addition to accreditation standards and federal regulations, organizations
must also reference state licensure regulations and payer policies (such
as the Medicare Manual for Hospitals and Local Medical Review Policies),
as well as professional practice standards.
The
primary purpose of the patient record is for documenting the care of the
patient. Whether the medical record format is paper-based or computer-based,
HIM professionals strive to meet the challenges of documentation requirements.
Beyond the main purpose of the documentation of patient care, the medical
record is a tool for collecting, storing, and processing patient information.
Records are being used daily for a multitude of purposes, including:
providing
a means of communication between the physician and the other members of
the healthcare team caring for the patient
providing
a basis for evaluating the adequacy and appropriateness of care
providing
data to substantiate insurance claims
protecting
the legal interests of the patient, the facility, and the physician
providing
clinical data for research and education
General Guidelines for Patient
Record Documentation
Each
hospital should have policies that ensure uniformity of both content and
format of the patient record based on all applicable accreditation standards,
federal and state regulations, payer requirements, and professional practice
standards.
The
patient record should be organized systematically to facilitate data retrieval
and compilation.
Only
persons authorized by the hospitals policies to document in the
patient record should do so. This information should be recorded in the
medical staff rules and regulations and/or the hospitals administrative
policies.
Hospital
policy and/or medical staff rules and regulations should specify who may
receive and transcribe a physicians verbal orders.
Patient
record entries should be documented at the time the treatment they describe
is rendered.
Authors
of all entries should be clearly identifiable.
Abbreviations
and symbols in the patient record are permitted only when approved according
to hospital and medical staff bylaws, rules, and regulations.
All
entries in the patient records should be permanent.
Errors
should be corrected as follows: draw a single line in ink through the
incorrect entry, and print "error" at the top of the entry with
a legal signature or initials, date, time, title, reason for change, and
discipline of the person making the correction. Errors must never be obliterated.
The existing entry should be left intact with corrections entered in chronological
order. Late entries should be labeled as such.
In
the event the patient wishes to amend information in the record, it shall
be done as an addendum, without change to the original entry, and shall
be clearly identified as an additional document appended to the original
patient record at the direction of the patient, who will thereafter bear
responsibility for the explaining the change.
The
health information department should develop, implement, and evaluate
policies and procedures related to quantitative and qualitative analysis
of patient records.
Review
any requirements outlined in state law, regulation, or healthcare facility
licensure standards as they relate to documentation requirements. If your
state requires that verbal orders be authenticated within a specified
time frame, accrediting and licensing agencies will survey for compliance
with that requirement.
Joint
Commission and Conditions of Participation Standards
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Documentation
Requirements
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Joint
Commission
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Conditions
of Participation
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The
hospital initiates and maintains a medical record for IM.7.1
every individual
assessed or treated.
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IM.7.1
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A
medical record must be maintained for every individual 482.24
evaluated or
treated in the hospital.
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482.24
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Only
authorized individuals make entries in medical records. IM.7.1.1
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IM.7.1.1
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Every
medical record entry is dated, its author identified IM.7.8
and, when necessary,
authenticated.
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IM.7.8
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Hospitals
establish policies and mechanisms to ensure Intent of IM.7.8
that only an author can authenticate his or her own entry. Indications
of authentication can include written signatures or initials, rubber
stamps, or computer "signatures" (or sequence of keys).
The medical staff rules and regulations or policies define what
entries, if any, by house staff or non-physicians must be countersigned
by supervising physicians.
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Intent
of IM.7.8
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All
entries must be legible and complete and must be 482.24
(c) (1) authenticated and dated promptly by the person (identified
by name and discipline) who is responsible for ordering, providing,
or evaluating the service furnished.
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482.24
(c) (1)
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The
author of each entry must be identified and must 482.24
(c) (1) (i) authenticate
his or her entry.
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482.24
(c) (1) (i)
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Authentication
may include signatures, written initials, 482.24 (c) (1)
(ii) or computer
entry.
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482.24
(c) (1) (ii)
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The
medical record contains sufficient information to IM.7.2 482.24
(c) identify
the patient, support the diagnosis, justify the treatment,
document the course and results, and promote continuity
of care among healthcare providers.
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IM.7.2
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482.24
(c)
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To
facilitate consistency and continuity in patient care, Intent
of IM.7 the medical
record contains very specific data and through IM.7.2information,
including:
the
patients name, address, date of birth, and the
name of any legally authorized representative
the
legal status of patients receiving mental health
services
emergency
care provided to the patient prior to arrival,
if any
the
record and findings of the patients assessment
conclusions
or impressions drawn from the medical history
and physical examination
the
diagnosis or diagnostic impression
the
reasons for admission or treatment
the
goals of treatment and the treatment plan
evidence
of known advance directives
evidence
of informed consent, when required by hospital
policy
diagnostic
and therapeutic orders, if any
all
diagnostic and therapeutic procedures and test
results
all
operative and other invasive procedures performed, using
acceptable disease and operative terminology that
includes etiology, as appropriate
progress
notes made by the medical staff and other
authorized individuals
all
reassessments and any revisions of the treatment plan
clinical
observations
the
patients response to care
consultation
reports
every
medication ordered or prescribed for an inpatient
every
medication dispensed to an ambulatory patient or
an inpatient on discharge
every
dose of medication administered and any adverse
drug reaction
all
relevant diagnoses established during the course of
care
any
referrals and communications made to external or internal
providers and to community agencies
conclusions
at termination of hospitalization
discharge
instructions to the patient and family
clinical
resumes and discharge summaries, or a final progress note or transfer
summary. A concise clinical resume included in the medical record
at discharge
provides important information to other caregivers and
facilitates continuity of care. For patients discharged to ambulatory
(outpatient) care, the clinical resume summarizes previous
levels of care.
The
discharge summary contains the following information:
the
reason for hospitalization
significant
findings
procedures
performed and treatment rendered
the
patients condition at discharge
instructions
to the patient and family
For
normal newborns with uncomplicated deliveries, or
for patients hospitalized for less than 48 hours with only
minor problems, a progress note may substitute for the
clinical resume. The medical staff defines what problems
and interventions may be considered minor.
The
progress note may be handwritten. It documents the patients
condition at discharge, discharge instructions, and
follow-up care required.
When
a patient is transferred within the same organization from
one level of care to another, and the caregivers change, a
transfer summary may be substituted for the clinical resume.
A
transfer summary briefly describes the patients condition
at time of transfer and the reason for the transfer. When the caregivers
remain the same, a progress note may suffice.
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Intent
of IM.7
through
IM.7.2
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All
records must document the following as appropriate:
admitting
diagnosis results of all consultative evaluations of the
patient 482.24 (c) (2)(iii)
results
of all consultative evaluations of the patient 482.24 (c)
(2)(iii) and
appropriate findings by clinical and other staff involved
in the care of the patient
documentation
of complications, hospital acquired 482.24 (c) (2)(iv) infections,
and unfavorable reactions to drugs and
anesthesia
properly
executed informed consent forms for 482.24 (c) (2) (v) procedures
and treatments specified by the medical staff,
or by federal or state law if applicable, to
require written patient consent
all
practitioners orders, nursing notes, reports 482.24
(c) (2)(vi) of
treatment, medication records, radiology, and laboratory reports,
vital signs, and other information necessary to monitor the patients
condition.
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482.24
(c) (2) (ii)
482.24
(c) (2)(iii)
482.24
(c) (2)(iv)
482.24
(c) (2) (v)
482.24
(c) (2)(iii)
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All
medical records must document the following as
appropriate:
discharge
summary with outcome of hospitalization, 482.24 (c) (2)(vii)
disposition of
case, and provisions for follow-up care
final
diagnosis with completion of medical records 482.24 (c)
(2) (viii) within
30 days following discharge
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482.24
(c) (2)(vii)
482.24
(c) (2) (viii)
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A
patient admitted for inpatient care has a medical history MS.6.2
and an appropriate physical examination performed by a qualified
physician. (Qualified physician: A doctor of medicine or doctor
of osteopathy who, by virtue of education, training, and demonstrated
competence, is granted clinical privileges
by the organization to perform specific diagnostic or
therapeutic procedure(s) and who is fully licensed to practice
medicine.)
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MS.6.2
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Qualified
oral and maxillofacial surgeons may perform MS.6.2.1 the medical
history and physical examination, if they have such
privileges, in order to assess the medical, surgical, and
anesthetic risks of the proposed operative and other
procedure(s).
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MS.6.2.1
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Other
licensed independent practitioners who are MS.6.2.2 permitted
to provide patient care services independently may
perform all or part of the medical history and physical examination,
if granted such privileges.
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MS.6.2.2
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The
findings, conclusions, and assessment of risk are MS.6.2.2.1
confirmed or
endorsed by a qualified physician prior to major
high-risk (as defined by the medical staff) diagnostic or therapeutic
interventions.
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MS.6.2.2.1
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Dentists
are responsible for the part of their patients MS.6.2.2.2
history and physical
examination that relates to dentistry.
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MS.6.2.2.2
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Podiatrists
are responsible for the part of their patients MS.6.2.2.3
history and physical
examination that relates to podiatry.
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MS.6.2.2.3
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The
medical staff determines those non-inpatient services MS.6.3
(for example,
ambulatory surgery), if any, for which a patient must have a medical
history taken and appropriate physical examination performed by
a qualified physician who has such privileges. Except as provided
in MS.6.2.1 through MS.6.2.2.3.
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MS.6.3
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The
patients history and physical examination, nursing PE.1.7.1
assessment, and
other screening assessments are completed within
24 hours of admission as an inpatient.
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PE.1.7.1
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If
a history and physical examination have been performed PE.1.7.1.1
within 30 days
before admission, a durable, legible copy of this
report may be used in the patients medical record, provided
any changes that may have occurred are recorded in
the medical record at the time of admission.
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PE.1.7.1.1
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Before
surgery, the patients physical examination and PE.1.8
medical history,
any indicated diagnostic tests, and a preoperative diagnosis are
completed and recorded in the patients medical record.
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PE.1.8
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There
must be a complete history and physical workup 482.51 (b)
(1) in the chart
of every patient prior to surgery, except in emergencies. If this
has been dictated, but not yet recorded in the patients chart,
there must be a statement to the effect and
an admission note in the chart by the practitioner who admitted
the patient.
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482.51
(b) (1)
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A
physical examination and medical history [are to] be done 482.24
(c) (2) (i) no
more than seven days before or 48 hours after an admission for each
patient by a doctor of medicine or osteopathy or, for 482.22
(c) (5) patients
admitted only for oromaxillofacial surgery, by an oromaxillofacial
surgeon who has been granted such privileges by
the medical staff in accordance with state law.
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482.24
(c) (2) (i)
482.22
(c) (5)
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Plans
of care are developed and documented in the patients TX.5.3
medical record
before the operative or other procedure is performed.
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TX.5.3
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The
hospital must ensure that the nursing staff develops 482.23
(b) (4) and keeps
current a nursing care plan for each patient.
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482.23
(b) (4)
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All
records must document all practitioners orders. 482.24
(c) (2) (vi)
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482.24
(c) (2) (vi)
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All
orders for drugs and biologicals must be in writing 482.23
(c) (2) and signed
by the practitioner or practitioners responsible for the care of
the patient.
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482.23
(c) (2)
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Verbal
orders of authorized individuals are accepted and IM.7.7 transcribed
by qualified personnel who are identified by title
or category in the medical staff rules and regulations.
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IM.7.7
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When
telephone or oral orders must be used, they must be:
accepted
only by personnel that are authorized to do so 482.23 (c)
(2) (i) by the
medical staff policies and procedures, consistent with federal and
state law
signed
or initialed by the prescribing practitioner 482.23 (c)
(2) (ii) as soon
as possible
used
infrequently 482.23 (c) (2) (iii)
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482.23
(c) (2) (i)
482.23
(c) (2) (ii)
482.23
(c) (2) (iii)
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Signed
x-ray reports of all examinations performed 482.26 (d) shall
be made part of the patients hospital record.
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482.26
(d)
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The
radiologist or other practitioner who performs radiology 482.26
(d) (1) services
must sign reports of his or her interpretations.
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482.26
(d) (1)
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The
medical record thoroughly documents operative or IM.7.3 other
procedures and the use of sedation or anesthesia.
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IM.7.3
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A
preoperative diagnosis is recorded before surgery by IM.7.3.1
the licensed
independent practitioner responsible for the patient.
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IM.7.3.1
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Operative
reports dictated or written immediately after IM.7.3.2 surgery
record the name of the primary surgeon and assistants,
findings, technical procedures used, specimens
removed, and postoperative diagnosis.
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IM.7.3.2
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The
completed operative report is authenticated by the IM.7.3.2.1
surgeon and filed
in the medical record as soon as possible
after surgery.
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IM.7.3.2.1
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When
the operative report is not placed in the medical IM.7.3.2.2
record immediately
after surgery, a progress note is entered immediately.
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IM.7.3.2.2
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Postoperative
documentation records the patients vital IM.7.3.3 signs
and level of consciousness; medications (including intravenous fluids),
blood, and blood components; any unusual
events or postoperative complications; and management
of such events.
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IM.7.3.3
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Postoperative
documentation records the patients IM.7.3.4 discharge
from the postsedation or postanesthesia care area by the responsible
licensed independent practitioner or
according to discharge criteria.
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IM.7.3.4
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Compliance
with discharge criteria is fully documented IM.7.3.4.1in
the patients medical record.
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IM.7.3.4.1
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Postoperative
documentation records the name of the IM.7.3.5 licensed
independent practitioner responsible for discharge.
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IM.7.3.5
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An
informed consent for surgery shall be part of the 482.51
(b) (2) patients
chart before surgery is performed. It must be dated, timed,
and signed by the patient and the physician informant.
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482.51
(b) (2)
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An
operative report describing the reason for procedure, 482.51
(b) (6) gross findings, operative procedure (techniques), and tissues
removed or altered must be written or dictated immediately following
surgery and signed by the surgeon.
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482.51
(b) (6)
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A
presedation or preanesthesia assessment is performed for TX.2.1
each patient
before beginning moderate or deep sedation and
before anesthesia induction.
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TX.2.1
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A
preanesthesia evaluation is performed within 48 482.52 (b)
(1) hours prior
to surgery by an individual qualified to
administer anesthesia.
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482.52
(b) (1)
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An
intraoperative anesthesia record is provided. 482.52 (b)
(2)
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482.52
(b) (2)
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With
respect to inpatients, a postanesthesia follow-up 482.52
(b) (3) report is written within 48 hours after surgery by the individual
who administers the anesthesia.
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482.52
(b) (3)
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A
preanesthesia evaluation is documented by an individual 482.52
(b) qualified
to administer anesthesia and is performed within 48 hours prior
to the anesthesia event of surgery.
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482.52
(b)
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The
hospital must maintain signed and dated reports of 482.53
(d) nuclear medicine
interpretations, consultations, and procedures.
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482.53
(d)
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The
practitioner approved by the medical staff to interpret 482.53
(d) (2) diagnostic
procedures must sign and date the interpretation of these tests.
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482.53
(d) (2)
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When
emergency, urgent, or immediate care is provided, IM.7.5 the
time and means of arrival are also documented in the medical record.
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IM.7.5
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The
medical record notes when a patient receiving emergency, IM.7.5.1
urgent, or immediate
care left against medical advice.
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IM.7.5.1
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The
medical record of a patient receiving emergency, urgent, IM.7.5.2
or immediate
care notes the conclusions at termination of treatment,
including final disposition, condition at discharge, and
instructions for follow-up care.
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IM.7.5.2
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When
authorized by the patient or a legally authorized IM.7.5.3 representative,
a copy of the emergency services provided is
available to the practitioner or medical organization providing
follow-up care.
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IM.7.5.3
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Prepared by
Cheryl
M. Smith, BS, RHIT, CPHQ, and Michelle Dougherty, RHIA, AHIMA practice
managers
References
Department
of Health and Human Services. "42 CFR, Part 482 Conditions of Participation
for Hospitals." Available at http://www.access.gpo.gov/nara/cfr/waisidx_99/42cfr482_99.html.
Glondys,
Barbara. Documentation Requirements for the Acute Care Patient Record.
Chicago, IL: AHIMA, 1999.
Joint
Commission on Accreditation of Healthcare Organizations. 2001 Hospital
Accreditation Standards. Oakbrook Terrace, IL: Joint Commission on Accreditation
of Healthcare Organizations, 2000.
Article citation: Smith, Cheryl M. "Documentation Requirements for the Acute Care Inpatient Record (AHIMA Practice Brief)." Journal of AHIMA 72, no.3 (2001): 56A-G. |
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