Access Problems
Search Techniques
- How can I get an alphabetic listing of all practice briefs?
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Why do I get zero results when I enter data specific to an article, e.g. keywords in the title, even though my keywords are correct?
- I am looking for an article written by Gwen Hughes, a frequent contributor to the Journal of AHIMA. Why, when I type Gwen Hughes in the author search field, do I get zero results?
- Sometimes when I enter keywords to retrieve titles, the search results are on multiple screens, and some of the information does not seem relevant. Why is this so?
- I did a search by author and title and got no results, even though I know the article is there.
- When I do a quick search or full text search for a subject, I frequently get matches that make no sense.
- I searched HIPAA and got 581 results. How can I narrow it down to articles dealing with accounting of disclosures?
- I want to view all the articles from a particular issue of the Journal. How can I do that?
- How can I get a list of Journal articles in alphabetical order?
- How can I find an article if I don't know the author or title, but know that it was published sometime in 2002?
- When I type "query form samples" in the quick search field, I get the response that no results match the query. This cannot be correct!! Why is it so difficult to access information in every day language?
- What is the difference between quick search and advanced search?
BoK Functionality
BoK Content
Using HIM Body of Knowledge within CoPs
Access Problems
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Q: How can I access the FORE Library: HIM Body of Knowledge?
A: There are three easy ways.
- Go right to it at http://ch1as13/. On the BoK home page, click on "Log In" in the red bar near the top of the page. You'll need your member ID and the password you use for the Communities of Practice to log in. To access quickly later, you can bookmark the page.
- Through the Communities of Practice (CoP). Once you log into the CoP using your member ID and password, click on the blue and green computer icon under the purple and yellow bar at the top of the page. "Body of Knowledge" appears under the computer icon. This will take you right to the BoK-you don't even have to log in again!
- Through the AHIMA home page. Go to www.ahima.org/ and mouse over "Members Only." In the drop down menu, highlight FORE Library: HIM Body of Knowledge. Once you reach the BoK home page, click on "Log In" in the red bar near the top of the page. You'll use your member ID and CoP password to log in.
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Q: Why am I prompted to input my ID/password when I click on the Body of Knowledge link in the Communities of Practice?
A: You should not be prompted to re-enter your ID and password. Some members who use the built-in browsers from internet service providers like AOL, CompuServe, Prodigy, etc. have found that these browsers do not support some of the functions required for accessing the Body of Knowledge. If you are having difficulty trying to access the Body of Knowledge, either directly or through the Communities of Practice, try minimizing the built-in browser and launching Internet Explorer (or Netscape) from your desktop. Then, return either to the Communities of Practice or the Body of Knowledge login page. If you still can't access, please contact library@ahima.org. |
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Q: Why is it when I enter my user ID and password on the login page the login page just reloads and I'm not logged into the BoK?
A: The software does not recognize your password. Here are several suggestions for troubleshooting:
- Make sure you have cookies enabled in your browser. Otherwise you will not be able to log into the Body of Knowledge.
- If your COP password has a %, you will need to change it, since the software does not accept the percent sign in passwords. To change your password, go to your Communities of Practice Personal Page. Click on Update member profile. Click on Update your profileClick on the security tab to bring up the Security Edit page, where you can enter a new password.
- If you are using your Internet Service Provider's built-in browser, try minimizing it and opening Internet Explorer or Netscape from your desktop.
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Q: I have trouble getting into the FORE Library: HIM Body of Knowledge. What should I do?
A: There are a few things you can try. If you are accessing the web and using the browser of an internet service provider like AOL, CompuServe, Prodigy, or Walmart, connect to the Internet the way you normally do, then launch Internet Explorer or Netscape from your desktop.
Make sure you use all 7 digits of your AHIMA member ID (add zeros to the beginning of your ID if needed).
Make sure you have cookies enabled in your browser.
If none of the above apply and you are accessing from your office, you may be having difficulty due to local security settings. Check with your IT department to see if this is true in your case.
Additional help on accessing AHIMA web sites is available at www.ahima.org/help/. Also, feel free to contact the library staff at library@ahima.org any time you have trouble accessing the BoK.
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Q: How do I access the BoK if I have lost my login information?
A: Your user ID is your 7-digit AHIMA member ID. To have your password e-mailed to you, go to the AHIMA web site, www.ahima.org/, select the Members Only tab, and click on the Update Member Profile link. Click on the link, "email me by userid and password", and type in your email address. Your password will be sent to you.
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Search techniques
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Q: How can I get an alphabetic listing of all practice briefs?
A: On the Advanced Search page, select AHIMA Practice Brief from the drop-down box in the source field, then scroll down and change your Results Options to sort by Title, Ascending.
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Q: Why do I get zero results when I enter data specific to an article, e.g. keywords in the title, even though my keywords are correct?
A: The title field does not search keywords as such, but strings of text, e.g. you could retrieve the title Health Information Management Technology by entering any of the following as your title search (the more you enter, the more precise your results will be):
- health information management technology
- health information management
- information management technology
- management technology
- information management
- technology
- etc.
You would not retrieve the title, however, if you entered any of the following as your search:
- health technology
- health management
- information technology
You can use the full text search to search title keywords. Be sure to separate the words by commas, or the search engine will interpret your search terms as a phrase.
(Search buffs can mimic a title keyword search in the full text search box by using the database field names:
dDocTitle `health` and dDocTitle `technology`). For more information on field names, contact the library staff at library@ahima.org.
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Q:
I am looking for an article written by Gwen Hughes, a frequent contributor to the Journal of AHIMA. Why, when I type Gwen Hughes in the author search field, do I get zero results?
A: The author field searches authors as they were input in the database. You should search for an author like you would search for a person's name in the telephone book. Last name, first name. If the last name is Amatayakul, you probably don't need to enter the first name, but if the author's last name is Smith, you would get more precise results by entering the first name as well. To find articles by Gwen Hughes, you can type Hughes, Gwen or just Hughes or just Gwen in the author field on the Advanced search page.
You can also type Gwen Hughes as a full text search, but you not only will retrieve articles she has written, but references to her or articles she has written in other content. |
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Q: Sometimes when I enter keywords to retrieve titles, the search results are on multiple screens, and some of the information does not seem relevant. Why is this so?
A: When you search by keywords, only one instance of the word has to appear in the content for it to be included in your list of results. There are several things you can do to make your results more useful.
Use the full text search on the Advanced search page and change your results options to sort by Relevancy, Descending (the most relevant items are listed first).
Use the quick search box on the Main search page, and when you retrieve your results, add additional terms using the Refine Search function. Select Full text (or any of the other options) from the drop down box and add more search terms.
The search results default to 25 per page. If you want all the results (up to 200) to appear on one long page, you can change the number in the results options on the Advanced search page.
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Q: I did a search by author and title and got no results, even though I know the article is there.
A: Searching by author and title is a very precise way of searching, but there are some search guidelines you must follow. The search defaults to "Contains" which means that the field must contain the words you input, in the order you enter them. Authors must be entered as last name, first name (or either, but not both, last or first name). You can enter some or all of the title, but the words entered are treated as a phrase and have to be in the correct order. Also, be sure to leave off any initial articles in the title (a, an, the).
A less precise way to search is to use the quick or full text search options. As long as the word or phrase exists in the document (in any order), the content will show up in the results.
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Q: When I do a quick search or full text search for a subject, I frequently get matches that make no sense.
A: A quick search searches the entire text of all documents and returns all items containing at least one instance of the word searched. Documents are sorted by publication date. To see more relevant documents, use the Advanced search page to do a full-text search and change your sort options to Relevancy, Descending. |
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Q: I searched HIPAA and got 581 results. How can I narrow the results down to articles dealing with accounting of disclosures?
A: On the results page, in the Refine Search area near the top of the page, change the first box from "Title" to "Full text", then in the box after the word Contains, type the phrase accounting of disclosures. You can continue to narrow your results by adding more criteria in the refine search area. |
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Q: I want to view all the articles from a particular issue of the Journal. How can I do that?
A: To see all the articles from a particular issue, use the Advanced search page. Choose AHIMA journal from the dropdown list for Source, then type the first date of the month the Journal issue was published in the Pubdate from: field and the last date of the month in the Pubdate to: field.
Alternatively, from the Main search page, you can open the AHIMA folder, then open the Products/Publications folder, then click on the Journal link, and scroll through the articles until you reach the issue you are looking for. The articles are displayed in reverse order of publication, with the most recent articles listed first.
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Q: How can I get a list of Journal articles in alphabetical order?
A: To see a list of articles in alphabetical order, use the Advanced search page. Choose AHIMA journal from the dropdown list for Source, then scroll down to results options, and change the "Sort by" to Title, Ascending. |
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Q: How can I find an article if I don't know the author or title, but know that it was published sometime in 2002?
A: On the Advanced search page, type 1/1/2002 in the "Pubdate from" field, and 12/31/2002 in the "Pubdate to" field. To limit the number of articles you will need to scroll through, type a word or phrase that you know would have appeared in the document in the full text box. |
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Q: When I type "query form samples" in the quick search field, I get the response that no results match the query. This cannot be correct!! Why is it so difficult to access information in every day language?
A: While the search engine used to search the Body of Knowledge is in common use, there are some differences from other search engines, e.g. Google, that you need to keep in mind. Click on the ? icon after the Quick Search button for a few tips.
If you type query form samples as your search, it is looking for that exact phrase. You can search for documents that have all three words by typing query and form and samples, or you could search query form and samples. You probably will have better results if you just enter the phrase "query form". Remember the Communities of Practice is a wonderful place where members network and share, for example, sample forms and policies. You can use the Search function in the CoP to search for query forms.
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Q: What is the difference between quick search and advanced search?
A: Quick search is good if you want to see whether there is any information in the BoK about a rather obscure topic. Otherwise, as the BoK grows, you may begin to find that a lot of the results are not helpful, since all the quick search function does is search through the entire text of all the documents to see whether a document contains a single instance of the word or phrase searched. The full text search area of the Advanced Search page gives you the same functionality as the quick search, but with more options. For example, you can sort your results alphabetically by title, or so that the most relevant resources appear first. You can also combine a full text search with a search for a particular author, or limit your search results to a certain publication time frame. |
BoK Functionality
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Q: Is there some way I can save searches I do in the BoK, so I don't have to recreate them each time I want to see whether anything new has been added?
A: Searches available for your personal HIM Body of Knowledge area in the Communities of Practice are pre-defined searches. If you want to save searches you have created, you can save them to your My Searches page in the HIM Body of Knowledge using the "Save" button available on every search results page. When you return to the Body of Knowledge, go to your "My Searches" page, and click on the link to run the same search or to see if new content has been added. If you want to store these saved searches on your Personal Page in the Communities of Practice, you can copy the URL from the "My Searches" page in the Body of Knowledge into the links section on your personal page. |
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BoK content
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Q: There are resources I use all the time that are not in the FORE Library: HIM Body of Knowledge. Is there a way they can be added to the BoK so I can go to one place for my information needs?
A: The FORE Library staff welcomes suggestions for additional content for the BoK. There is a content policy document available in the BoK at groups/public/documents/ahima/pub_bok1_017437.html. Using the Community Resources section in any of the Communities of Practice, submit the resource, and in the description, suggest that it would be a useful addition to the Body of Knowledge.
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Q: How do I access the indexes to the Journal of AHIMA?
A: A cumulative (1998-2002) index is available in the BoK. You can find it by typing index in the title field on the Advanced search page. You can also view all Journal content in the BoK by title or date by selecting AHIMA journal from the drop-down list for source on the Advanced search page. Set the results options at the bottom of the search page to sort the list the way you want (title or publication date). |
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Q: How do I access state-specific information?
A: Much of the information specific to a state is available in the legislation area. On the Main search page, under Browse HIM Topics, open the folder to the left of Legislation, then open the folder to the left of Laws/Regulations, then open the folder to the left of State, then click on the link for your state. Also, be sure to check out the Geographic Communities of Practice, many of which have much more information specific to their states, and you also have the opportunity to ask questions of other AHIMA members in your state, if you don't find what you are looking for. |
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Q:
How can I find information on Cancer Registries?
A: There are three ways (the first two will return more precise results).
- On the Main search page, under Browse HIM Topics, click on the folder to the left of Research/Library Tools, then click on the folder to the left of Statistics, then click on the Cancer Registries link.
- On the Advanced search page, in the specialty area box, choose Oncology from the dropdown list.
- In the quick search box on the Main search page, or the full text search box on the Advanced search page, type cancer registry and hit enter.
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Q: Where can I locate sample job descriptions?
A: On the Advanced Search page, select Job Description from the dropdown box for the Source field. You can find additional information about job descriptions on the Main Search page. Under browse HIM topics, open the HIM Career folder, then select the Job Descriptions link. |
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Q: Is there any guidance in the BoK concerning the use of abbreviations in the medical record?
A: On the Advanced Search page, type abbreviations in the full text search box, then change the results options to sort to Relevancy, Descending. This will put the most relevant articles on abbreviations at the top of the list. Be sure, also, to check in the Communities of Practice, where the topic of abbreviations comes up frequently. |
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Q: I work on the physician side and not in a hospital setting. Is there anything in the BoK of use to me?
A: For content specific to the physician setting, you can go to the Advanced search page, and select Physician Office from the drop down list for the Settings field.
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Q: How can I access older articles from the Journal of AHIMA?
A: Currently, all content published in the Journal since January 2001 is available, along with selected content published prior to that. To see what is available before 2001, go to the Advanced search page, type 12/31/2001 in the "PubDate from" field, and hit enter or search.
AHIMA staff are hard at work preparing and loading much of the Journal content back to January 1998. By the end of 2003, you should be able to view this content.
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Q: I have to rewrite policies and procedures for my facility. Are there any sample policies in the BoK?
A: On the Main search page, open the folder to the left of Professional Tools, and click on the Sample Policies/Procedures link. Be sure, also, to check in the Communities of Practice, where many of your colleagues are sharing sample policies and procedures.
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Q: I can't find any information on advanced directives. Is there anything in the BoK?
A: On the Advanced search page, type advanced directives in the full text search box, then change your sort options to Relevancy, Descending. This will place the most relevant documents on advanced directives in the BoK at the top of your results list. |
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Using HIM Body of Knowledge within CoPs
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Q:
How do I view Body of Knowledge Items?
A: Use the following instructions to view one of the items listed:
- Click on the Body of Knowledge item link. The screen displays the results of a search based on the item link.
- Click on a link to view the article.
When finished, click the back button to return to the community you were in, or click the "Communities" link on the article page to go to the CoP home page.
Viewing All Body of Knowledge Items for the Current Community
Links displayed are ones the community facilitator has chosen to feature. To see all the links chosen for your community, click the View All link. The screen displays all Body of Knowledge items selected by your facilitator(s).
Scroll to view the full list.
When finished, click the Community Home link to return to the CoP home page.
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Q:
Can I have HIM Body of Knowledge topics of my own like I see in the different CoPs?
A:
On your Personal Page, you can access and subscribe to topics in the HIM Body of Knowledge. The "My HIM Body of Knowledge" area allows you to create shortcuts to specific Body of Knowledge content, giving you faster access to BoK resources related to your areas of interest. To add a Body of Knowledge topic to the "My HIM Body of Knowledge" area of your Personal Page, click on the Subscribe link. A list of Body of Knowledge topics will appear. To see the articles and resources available for each topic, click on the link for the topic. Click the back button to return to the selection page. Select the checkboxes next to the topics you would like to display on your Personal Page. Scroll down to the bottom and click the Update button. Your topics are now saved on your Personal Page. You can unsubscribe to a Body of Knowledge topic by clicking on the Subscribe link in the "My HIM Body of Knowledge" panel and removing the checks by topics you no longer wish to see.
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Copyright © 2003 American Health
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contents, including images and graphics, on this Web site are
copyrighted by AHIMA unless otherwise noted. You must obtain
permission to reproduce any information, graphics, or images from
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source of the information is made. Please contact Publications at publications@ahima.org to
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