How Can I Help You? Top 10 Customer Service Tips for HIM Professionals Author: Aschettino, Lucia; Birnbaum, Cassi L; Crocker, Janice; Grebner, Leah A.; McNicholas, Faith C. Source: Journal of AHIMA Publication Date: May 2013
Physician Practice Check-Up: Assessing a Practice’s Readiness for Electronic Health Records Author: Crocker, Janice; Fahrenholz, Cheryl Gregg; Johnson, Wanda; Levinson, Stephen R; Washington, Lydia Source: Journal of AHIMA Publication Date: August 2009
How to Improve Your Revenue Cycle Processes in a Clinic or Physician Practice Author: Crocker, Janice Source: AHIMA Convention Publication Date: October 31, 2006